Ellie Brandes
Austin,TX
Summary
Highly motivated and committed Genetic Counselor Assistant with strong organizational and patient communication skills. Able to learn quickly and adapt to new responsibilities, as well as complete tasks with efficiency. Extensive knowledge on EMRs. Strong interpersonal skills and confident in ability to communicate with patients with empathy and clarity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Peached Tortilla
02.2026 - Current
- Delivered exceptional customer service by understanding menu items and addressing guest inquiries promptly.
- Managed dining area setup, ensuring cleanliness and organization to enhance customer experience.
- Collaborated with kitchen staff to coordinate timely food delivery and maintain quality standards.
- Trained new servers in menu knowledge, service protocols, and best practices for efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Teacher
Little Lights Preschool
09.2025 - 05.2026
- Fostered a nurturing classroom environment to support social and emotional growth.
- Implemented age-appropriate educational activities aligned with early learning standards.
- Collaborated with parents to enhance children's learning experiences at home.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Family Ministries Intern
Austin Stone Community Church
06.2025 - 08.2025
- Assisted in organizing community events and activities for students and kids programs.
- Collaborated with staff to streamline event logistics and planning procedures.
- Helped run students' ministry activities and services.
Server
Swedish Hill Bakery and Cafe
05.2025 - 08.2025
- Provided friendly and efficient service to customers in a fast-paced cafe environment.
- Handled customer inquiries and resolved issues with professionalism and care.
- Processed customer orders accurately using point-of-sale systems.
Client Advocate (volunteer)
Heart of Texas Pregnancy Resource Center
02.2025 - 07.2025
- Provided compassionate support to clients navigating pregnancy-related decisions.
- Coordinated resources and referrals for medical and social services.
- Organized donations and kept an accurate record of all donations.
- Conducted follow-up calls with clients to ensure satisfaction with services provided.
Co-President (volunteer)
Reading Aces
08.2024 - 06.2025
- Coordinated volunteer efforts to support literacy workshops and events.
- Organized weekly volunteer opportunities with recreation centers around Austin.
- Managed budget allocation for various literacy programs and activities.
- Managed a team of officers who led each volunteer opportunity.
Teacher
The Art Garage
05.2024 - 08.2024
- Developed and implemented engaging art curriculum for students of various ages, fostering creativity and artistic expression
- Instructed students in a wide range of art techniques including drawing, painting, sculpture, and mixed media
- Provided individualized guidance to students based on their skill level and interests, helping them develop their artistic abilities
- Implemented classroom management strategies that created a positive and inclusive environment for all students
- Adapted teaching methods to accommodate diverse learning styles and special needs students, ensuring equal access to art education
- Established strong relationships with parents/guardians through regular communication about student progress and achievements
- Collaborated with colleagues to align curriculum goals and ensure continuity across ages
Medical Volunteer
Ascension
07.2021 - 05.2024
- Volunteered as a medical assistant in the Ascension hospitals, assisting with patient care and aiding the nurses in various administrative tasks
- Answered patient questions and requests to ensure comfort
Childcare Worker
All Saints Presbyterian Church
11.2022 - 11.2023
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Organized age-appropriate activities such as games, crafts, music, and outdoor play.
- Assisted with feeding infants and toddlers during meal times.
- Enforced rules to teach good manners and maintain safe environment.
- Provided nurturing and appropriate environment for children of various ages.
Camp Counselor
Phantom Lake YMCA Camp
05.2023 - 07.2023
- Led groups of campers of different ages and fostered a fun and inclusive environment while ensuring their safety
- Cooperated closely with other counselors to problem solve and adapt when issues arose with campers
- A part of the inclusivity program and gained experience working with campers with autism and ADHD, and how to make camp a more safe and inclusive place for all campers
- Used basic first aid for minor injuries and illnesses
Medical Office Assistant
Austin Orthopedic Institute
03.2021 - 07.2022
- Experience in scheduling and coordinating appointments with doctors, specialists, and other healthcare professionals
- Managed patient records, including filing, updating, and maintaining electronic health records
- Performed administrative tasks, such as answering phone calls, responding to emails, and ensuring a smooth workflow in a busy office
- Created videos which explained various surgeries for patients preparing to undergo the surgery
Pharmacy Assistant
Walgreens
12.2020 - 04.2021
- Assisted pharmacists in dispensing medications and maintaining accurate inventory records
- Prepared medication packages and labels for pharmacy patients
- Created a more organized inventory space to aid in locating medications
Education
Biology -
University of Texas
Austin, TX12-2025
Plan II Honors Program -
University of Texas
Austin, TX12-2025
Skills
- Fast learner
- Attention to detail
- Organization
- Teamwork
- Problem-solving
- Empathy
- Adaptability
- Customer service
- Childcare
Certification
- CPR Certification
Awards
- Distinguished College Scholar, Spring 2023, College of Natural Sciences and College of Liberal Arts
- Second Year Excellence Award, Spring 2023, College of Natural Sciences
- College Scholar, Spring 2024, College of Natural Sciences and College of Liberal Arts
Languages
Spanish
Timeline
Server
Peached Tortilla
02.2026 - Current
Teacher
Little Lights Preschool
09.2025 - 05.2026
Family Ministries Intern
Austin Stone Community Church
06.2025 - 08.2025
Server
Swedish Hill Bakery and Cafe
05.2025 - 08.2025
Client Advocate (volunteer)
Heart of Texas Pregnancy Resource Center
02.2025 - 07.2025
Co-President (volunteer)
Reading Aces
08.2024 - 06.2025
Teacher
The Art Garage
05.2024 - 08.2024
Camp Counselor
Phantom Lake YMCA Camp
05.2023 - 07.2023
Childcare Worker
All Saints Presbyterian Church
11.2022 - 11.2023
Medical Volunteer
Ascension
07.2021 - 05.2024
Medical Office Assistant
Austin Orthopedic Institute
03.2021 - 07.2022
Pharmacy Assistant
Walgreens
12.2020 - 04.2021
Biology -
University of Texas
Plan II Honors Program -
University of Texas