Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Ellie Dinehart

ALLENDALE,MI

Summary

I have over six years of experience in customer service (in multiple fields) with a long term background in foodservice. I work diligently to offer the extra one degree of enthusiastic service and am always looking to exceed expectations. I demonstrate genuine hospitality to establish rapport with patrons and deliver memorable experiences. I am a highly-motivated employee with desire to take on new challenges. My strong work ethic, adaptability, and exceptional interpersonal skills are what set me apart as a peer and employee. I am adept at working effectively unsupervised and quickly gathering new skills.

Overview

7
7
years of professional experience

Work History

Server

MDRD
Grand Rapids, MI
07.2022 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning, etc.
  • Provided excellent customer service to ensure AAA Four Diamond level satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently in accordance to fine-dining standards.
  • Handled financial transactions accurately while following company procedures for handling cash payments.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Trained multiple new employees on restaurant procedures.
  • Displayed enthusiasm and extensive knowledge about restaurant's menu and products.

Babysitter

Andree Aleia Converse
Walker, MI
01.2022 - Current
  • Supervised and cared for children ages 9 to 16.
  • Helped complete homework, school projects and chores.
  • Providing a safe environment for children, both within their home and via methods of transportation.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Ensured physical and social well-being of each child.
  • Met and communicated regularly with parents to discuss children's activities and development.

Cashier

Meijer
Ionia, MI
11.2019 - 04.2020
  • Operated cash register efficiently and accurately- processing payments by cash, check, credit card, gift card or automatic debit.
  • Helped customers find specific products and answer an merchandise-related questions.
  • Greeted customers and provided exceptionally positive guest relations.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Food Service Worker

Corner Scoop Ice Cream Parlor
Ionia, MI
06.2017 - 08.2017
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Served meals to customers in a friendly and courteous manner.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Operated cash register to process cash, check, and credit card transactions.
  • Ensured that all foods were prepared according to health department regulations.
  • Assembled and served meals according to specific guest requirements.

Education

English Education

Grand Valley State University
Allendale, MI

Skills

  • Strong Work Ethic
  • Professional Appearance
  • Positive Attitude
  • Exceptional Customer Service
  • Conflict Resolution and Flexibility
  • Empathetic and Warm

References

I am writing to provide a professional reference for Ellie Dinehart, who has recently expressed interest in pursuing opportunities within your establishment.

Ellie worked under my supervision at MDRD, a prominent Spanish fine dining restaurant in Grand Rapids, where she exhibited exemplary qualities that contributed significantly to our team's success. During her tenure with us, Ellie consistently displayed a self-driven work ethic, unwavering professionalism, and a remarkable ability to foster teamwork among her peers.

One of Ellie's most commendable attributes is her seemingly effortless positive guest relations. She possesses an innate ability to connect with patrons, ensuring their dining experience is memorable and enjoyable. Her genuine warmth and attentiveness have consistently garnered praise from guests and have undoubtedly contributed to the restaurant's reputation for exceptional service.

Furthermore, Ellie's dedication to her role and the team was evident in her daily contributions. She consistently went above and beyond to ensure tasks were completed with precision and efficiency, often taking the initiative to assist her colleagues without hesitation. Her proactive approach and willingness to support others greatly enhanced our team dynamics and overall performance.

In summary, Ellie Dinehart is an outstanding professional who would be a valuable asset to any organization. Her exceptional work ethic, professionalism, teamwork, and unparalleled guest relations skills make her a standout candidate for any client facing role.

Should you require any further information or have any questions regarding Ellie's qualifications and experience, please do not hesitate to contact me via email at stephan.vanheulen@bissell.com.

Thank you for considering Ellie Dinehart for the opportunity at your establishment. I am confident that she will continue to excel and make meaningful contributions wherever she goes.

Warm regards,

_________________________________________________________________________________

Stephan VanHeulen | BISSELL Homecare, Inc. | Corporate Executive Chef | 616.589.3098

References

References available upon request.

Timeline

Server

MDRD
07.2022 - Current

Babysitter

Andree Aleia Converse
01.2022 - Current

Cashier

Meijer
11.2019 - 04.2020

Food Service Worker

Corner Scoop Ice Cream Parlor
06.2017 - 08.2017

English Education

Grand Valley State University
Ellie Dinehart