Ellie Frarer
Gilbert,AZ
Summary
Motivated and reliable professional with a strong background in providing exceptional customer service and maintaining a positive, efficient work environment. Recognized for consistently exceeding performance goals through excellent communication, problem-solving, and teamwork. Demonstrates a strong work ethic, attention to detail, and a commitment to delivering great customer experiences. Known as a dependable worker who thrives in fast-paced environments and builds lasting relationships with customers and colleagues alike.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Educator
Lululemon
07.2024 - Current
- Engage with guests to provide a world-class experience, including assessing their needs and offering personalized product recommendations and solutions for purchases and returns.
- Educate the value, benefits, and technical features of Lululemon products to guests.
- Perform tasks related to visual merchandising, product presentation, and maintaining store standards.
Assistant Store Manager
One Stop Nutrition
06.2022 - Current
- Started as a sales associate (making shakes, selling product), after a year got promoted to ASM for two stores, then transferred just to one store and currently ASM there.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Maintained inventory by checking merchandise to determine levels.
- Delegated work to staff, setting priorities and goals.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Dogsitter/House and Babysitter
Kelly and Luka Muslin
05.2021 - Current
- Cared for pets during owners' absences.
- Cleaned up after pets, watered plants, and collected mail.
- Assisting with meals, snacks, and bedtime routines for the children.
- Organized various activities, games, crafts and outings to keep children entertained.
- Performed light housekeeping duties such as laundry and tidying up common areas used by the kids.
Restaurant Hostess/Waitress
Taste of China
07.2020 - 04.2022
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Business Marketing & Communications -
ASU
Tempe, AZAssociate of Applied Business -
Chandler Gilbert Community College
Chandler, AZHigh School Diploma -
Highland High School
Gilbert, AZ03-2023
Skills
- Excellent Customer experience
- Store Organization
- Problem-Solving
- Time Management
- High-energy attitude
- Positive and professional
Accomplishments
- Awarded best of customer service at One Stop Nutrition in 2022 and 2023
- Golden Scholar award for academic achievement
Affiliations
- Love working out, and doing anything outdoors (sand volleyball, hiking).
- I have a passion for cooking and meal prepping. I was in my highschool culinary arts program for three years, and was able to travel through various parts of Italy for two weeks through the program.
Certification
- StateFoodSafety Food Handlers Card Certificate, good till 01/24/2027
Awards
- Awarded best of customer service at One Stop Nutrition in 2022, 2023, and 2024
- Golden Scholar award for academic achievement
References
- Cailey Ackerly (One Stop Nutrition Regional Manager): 480-326-6410
- Kelly Muslin: 602-295-5355
- Letters of recommendation upon request
Timeline
Educator
Lululemon
07.2024 - Current
Assistant Store Manager
One Stop Nutrition
06.2022 - Current
Dogsitter/House and Babysitter
Kelly and Luka Muslin
05.2021 - Current
Restaurant Hostess/Waitress
Taste of China
07.2020 - 04.2022
Business Marketing & Communications -
ASU
Associate of Applied Business -
Chandler Gilbert Community College
High School Diploma -
Highland High School