Ellie Gillespie
La Crosse,WI
Overview
3
3
years of professional experience
Work History
Catering Events Lead Bartender
Howies
02.2022 - Current
- Enhanced customer satisfaction by providing exceptional bartending services at various catering events.
- Managed inventory and restocked supplies, ensuring smooth operation during busy events.
- Trained new staff members on proper bartending techniques and company policies for consistent service delivery.
- Collaborated with event planners to create custom drink menus tailored to clients'' preferences and themes.
Waitress Supervisor
Dragonfly Winery
04.2021 - 09.2021
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Lifegaurd
The Centre
11.2020 - 04.2021
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
Education
No Degree - Communications
University of Wisconsin La-Crosse
La Crosse, WI04.2025
High School Diploma -
Osceola High School
Osceola, WI05.2021
Skills
- Quality control
- Team leadership
- Customer service
- Organization
- Media Relations
- Honest and Dependable
- Adaptability
- Sales techniques
- Cash handling
- Staff training
- Upselling strategies
- Promotion planning
Timeline
Catering Events Lead Bartender
Howies
02.2022 - Current
Waitress Supervisor
Dragonfly Winery
04.2021 - 09.2021
Lifegaurd
The Centre
11.2020 - 04.2021
No Degree - Communications
University of Wisconsin La-Crosse
High School Diploma -
Osceola High School