Summary
Overview
Work History
Education
Skills
Timeline
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Ellie Gillespie

Nebraska City,NE

Summary

Sales-oriented candidate with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provides exceptional service and quality obtained from years of hands-on experience working with successful teams.

Overview

8
8
years of professional experience

Work History

Corporate Billing Specialist

The Ambassador Group
03.2023 - Current
  • Improved billing accuracy by implementing a streamlined invoicing process.
  • Enhanced customer satisfaction with timely and accurate invoice generation.
  • Reduced errors in financial records by conducting regular audits of billed accounts.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

Patient Access Representative

CHI Health
11.2019 - 02.2023
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
  • Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
  • Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.

Associate Teacher

Community Action Of Lancaster And Saunders County
05.2016 - 10.2019
  • Enhanced student comprehension by utilizing various teaching methods and strategies tailored to individual learning styles.
  • Developed students'' critical thinking skills by incorporating problem-solving activities in the curriculum.
  • Promoted a positive classroom environment by fostering respectful, open communication between students and staff.
  • Increased parent involvement through regular communication and conferences, resulting in stronger support for student success.

Education

Early Childhood Education

University of Nebraska At Kearney
Kearney, NE

Skills

  • Data Entry Proficiency
  • Customer Engagement
  • Invoice Processing
  • Claims Processing
  • Analytical Thinking
  • Microsoft Office Suite
  • Conflict Resolution
  • Discrepancy Resolution

Timeline

Corporate Billing Specialist

The Ambassador Group
03.2023 - Current

Patient Access Representative

CHI Health
11.2019 - 02.2023

Associate Teacher

Community Action Of Lancaster And Saunders County
05.2016 - 10.2019

Early Childhood Education

University of Nebraska At Kearney

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Ellie Gillespie