Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ellie Gomez

Taylorsville,UT

Summary

Friendly and reliable customer service professional with experience in hospitality, retail, and sales. Proven ability to communicate effectively, build rapport with diverse customers, and contribute to a positive team environment. Skilled in handling high-pressure situations with professionalism and poise, ensuring customer satisfaction and repeat business. Dedicated to delivering top-notch service and consistently exceeding expectations.

Overview

1
1
year of professional experience

Work History

Sales Associate

Beaches Tanning Center
02.2025 - Current
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated an average of 60+ clients per day on current promotional offerings and product features using persuasive selling techniques, increasing upsell conversions by 50%.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Retail Sales Associate

H&M Retail
10.2024 - 12.2024
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Supported inventory management by accurately processing 500+ items per weekly shipment and efficiently restocking merchandise, reducing stock discrepancies.

Hostess

Sunday's Best
02.2024 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties of 20+ or unexpected events during busy shifts.
  • Ensured customer satisfaction and recognition with gifts, notes, and birthday surprises.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

High School Diploma -

Murray High School
Murray, UT
06.2024

Skills

  • Customer Service Excellence
  • Verbal Communication
  • Problem Solving
  • Team Collaboration

Additional Information

President of the Youth Advisory Council at Primary Children's Hospital.

Participated in Taylorsville City Youth Council for two years.

Represented SLC at an Environmental Conference in Washington D.C.

Timeline

Sales Associate

Beaches Tanning Center
02.2025 - Current

Retail Sales Associate

H&M Retail
10.2024 - 12.2024

Hostess

Sunday's Best
02.2024 - 08.2024

High School Diploma -

Murray High School

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Ellie Gomez