Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Ellie Harrington

Southport,NC

Summary

As a student athlete, I am extremely driven, and understand that relentless hard work and time management are crucial to achieving goals, especially when juggling goals in different spheres simultaneously. Having five years of experience in the food industry and customer service, I have proven success in enhancing customer satisfaction. Throughout various leadership roles through both extracurriculars and work, I am skilled at effectively delegating people to promote efficiency in fast paced work environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

Haven of Southport
04.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Supervised the training of five new employees.
  • Responsible for restocking goods and supplies, taking note of inventory, and retrieving inventory from company warehouse.
  • Scooped gelato, poured beer and wine, crafted drinks, took orders, and worked cash register.
  • Coordinated events such as wedding receptions, club meetings, and weekly live music nights.
  • Oversaw both card and cash transactions totaling to $2,000+ dollars per shift.
  • Maintained a clean working environment through sanitizing all surfaces and equipment, as well as organizing supplies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Barista

Riverside Adventure Company
10.2020 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Efficiently served customers at rates reaching 60 orders per hour and 250+ per day.
  • Oversaw cash and credit card transactions totaling over $5,000 per day.
  • Oversaw the training of numerous new employees.
  • Scooped ice cream, prepared gourmet toasts and acai bowls, crafted drinks including made to order smoothies, milkshakes, and coffee drinks totaling to more 1000 food and beverage items per day.
  • Preformed extensive prepwork for each shift including cutting various ingredients, baking pastries, making cold brew, grinding coffee beans, restocking supplies, etc.
  • Aided in product development of new menu items.


Youth Development Counselor

Camp Ton-A-Wandah
07.2023 - 07.2023
  • Was responsible for a cabin of ten rising 3rd and 4th grade girls 24 hours a day including helping them maintain their areas, making sure they get to their activities and meals, overseeing bedtime and morning routines, and creating a fun and safe environment for them to grow in.
  • Collaborated with my co-counselors both in the cabin and throughout activities, many of whom were international.
  • Instructed various activities throughout the day including running, cooking, boxing, Zumba dancing, swimming, and canoeing which included gathering necessary supplies, preparing plans ahead of time, and engaging with up to 20 campers per activity.
  • Was a lifeguard on the lake and ensured the safety of over 100 campers at a time.
  • Helped plan evening events such as team competitions, talent shows, ceremonies, etc.

Education

No Degree -

Wake Forest University
Winston-Salem, NC

Bachelor of Arts - Economics And Psychology

Davidson College
Davidson, NC
06-2028

High School Diploma -

South Brunswick High School
Southport, NC
06-2024

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Time Management
  • Decision-making and problem solving
  • Proficient in Google Docs, Slides, and Sheets
  • Proficient in Microsoft Excel, PowerPoint, and Word
  • Customer Outreach
  • Making schedules
  • Writing meeting minutes and agendas
  • Hand-written correspondence

Certification

  • CPR Certified
  • Red Cross Lifeguard Certified

Interests

  • Cooking and Baking
  • Distance Running
  • Swimming
  • Travel
  • Sports nutrition
  • Sports psychology
  • Reading

Timeline

Assistant Manager

Haven of Southport
04.2024 - Current

Youth Development Counselor

Camp Ton-A-Wandah
07.2023 - 07.2023

Barista

Riverside Adventure Company
10.2020 - Current

No Degree -

Wake Forest University

Bachelor of Arts - Economics And Psychology

Davidson College

High School Diploma -

South Brunswick High School

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Ellie Harrington