Ellie Herd
Maineville,OH
Summary
Newly licensed Cosmetologist looking to refine my technical skills and increase skill and efficiency to pursue a hair stylist position at a luxury salon.
Overview
4
4
years of professional experience
Work History
Crew Team Member
Blaze Pizza
06.2022 - 02.2024
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
Kids Academy Team Member
Lifetime Fitness Center
12.2021 - 05.2022
- Boosted children's social skills through group projects and team-building exercises.
- Increased parental involvement through regular communication and updates on their child's progress.
- Managed classroom behavior effectively by establishing clear expectations and consistent consequences for disruptive actions.
- Promoted a positive and inclusive classroom environment, fostering strong relationships among students and staff.
Sales Associate
Marshalls
02.2021 - 10.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Service Crew Member
Dunkin' Donuts
07.2020 - 12.2020
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained a clean and organized work environment for improved customer experiences.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Collaborated with team members to meet high standards of service during peak hours.
Education
No Degree - Sport And Exercise Psychology
West Virginia University
Morgantown, WVHigh School Diploma -
Kings High School
Kings Mills, OH05.2022
Skills
- Customer Needs Assessment
- Store Opening and Closing
- Client Service
- Relationship Building
- Cleaning and Sanitation
- Cash Handling
- Upselling
Websites
Timeline
Crew Team Member
Blaze Pizza
06.2022 - 02.2024
Kids Academy Team Member
Lifetime Fitness Center
12.2021 - 05.2022
Sales Associate
Marshalls
02.2021 - 10.2021
Service Crew Member
Dunkin' Donuts
07.2020 - 12.2020
No Degree - Sport And Exercise Psychology
West Virginia University
High School Diploma -
Kings High School
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