Lukas Murphy
LOUISVILLE,OH
Summary
Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Crew Team Member
Chick-fil-A
09.2022 - Current
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Collaborated with team members to complete orders.
Delivery Driver
Jimmy John's Gourmet Sandwiches
01.2021 - 09.2022
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Operated vehicle safely in highly congested areas with no traffic violations.
Busser
Grinders Above & Beyond
09.2019 - 01.2021
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Monitored dining room and bar areas for signs of overcrowding.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted with bussing tables and cleaning up spills.
Pizza Maker
Little Caesars Pizza
01.2019 - 09.2019
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
- Managed inventory effectively, reducing food waste and controlling costs for the business.
- Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Education
High School Diploma -
Louisville High School
Louisville, OH05.2021
Skills
- Customer Needs Assessment
- Staff Development
- Food and Beverage Service
- Phone orders
- Clear Communication
- Point-of-sale transactions
- Training and Motivation
- Safety
- Cash Drawer Operations
- Cash Handling
- Stocking and Replenishing
- Inventory Management
Timeline
Crew Team Member
Chick-fil-A
09.2022 - Current
Delivery Driver
Jimmy John's Gourmet Sandwiches
01.2021 - 09.2022
Busser
Grinders Above & Beyond
09.2019 - 01.2021
Pizza Maker
Little Caesars Pizza
01.2019 - 09.2019
High School Diploma -
Louisville High School