Ellie Keuseman
Grand Forks,ND
Summary
Dynamic professional with a proven track record at 152 Club Bar and Grill, excelling in customer service and cash handling. Expertise in problem-solving and allergy awareness has significantly enhanced guest satisfaction and safety. Demonstrated leadership as a coach at Minnesota Select Volleyball Club, resulting in measurable improvements in team performance. Committed to fostering positive experiences in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
152 Club Bar and Grill
Albertville, MN
05.2024 - 01.2025
- Ensured timely delivery of food from kitchen, catering to additional requests efficiently.
- Verified identification to confirm legal age for purchasing alcoholic beverages.
- Calculated charges to ensure accurate transactions.
- Maintained high standards of service by efficiently responding to guest inquiries.
- Prepared dining area by restocking supplies and inspecting tools for operational efficiency.
Restaurant Hostess
Big Bore Barbecue
Hanover, MN
01.2022 - 09.2024
- Managed customer complaints, ensuring critical matters reached managerial attention.
- Carried out workplace preparation and cleanup tasks, including supply replenishment and area sanitation.
- Contributed to team efficiency by adhering to scheduled duties such as preparing tableware and tidying napkins.
- Stayed attentive to server availability and table turnover to quickly seat guests.
Coach
Minnesota Select Volleyball Club
Maple Grove, MN
01.2023 - 01.2024
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Assessed player abilities and assigned positions according to individual strengths.
- Observed practices and games in order to evaluate player performance levels and provide feedback.
Education
Some College (No Degree) - Pre Med- Biology
University of North Dakota
Grand Forks, NDSkills
- Customer service
- Cleanliness
- Cash handling
- Complaint resolution
- Problem-solving
- Memory retention
Affiliations
- Baking
- Cooking
- Going to Church
Accomplishments
- Varsity Captain x2
- 3.9 GPA in High School
- 10U Volleyball Coach
- Grant for college
- Member of the National Honor Society
- Competed in Collegiate Division I volleyball
Timeline
Restaurant Waiter
152 Club Bar and Grill
05.2024 - 01.2025
Coach
Minnesota Select Volleyball Club
01.2023 - 01.2024
Restaurant Hostess
Big Bore Barbecue
01.2022 - 09.2024
Some College (No Degree) - Pre Med- Biology
University of North Dakota
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