Ellie Knobel
Lawrence
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
6
6
years of professional experience
Work History
Match Support Specialist/Case Manager
Kansas Big Brothers Big Sisters
10.2023 - Current
- Developed and maintained relationships with community organizations and agencies.
- Facilitated communication between program volunteers and serviced individuals.
- Completed volunteer interviews/assessments and youth program enrollment.
- Participated in program recruitment efforts and event planning.
- Provided support to social service clients in navigating available resources.
Waitress
715 Restaurant
08.2021 - 09.2023
- Monitored patrons for safe and appropriate alcohol consumption.
- Maintained thorough menu knowledge to provide comprehensive answers regarding sourcing, portions, allergies, and dietary restrictions.
- Trained new waitstaff.
Academic Enrichment Facilitator
Boys And Girls Club Of Lawrence
06.2023 - 08.2023
- Created and developed age appropriate lesson plans.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Developed and implemented classroom routines to address varying student needs.
Gallery Assistant
Phoenix Art Gallery
08.2020 - 08.2021
- Managed gallery inventory: organized backstock and placed new orders when necessary.
- Maintained knowledge about artists as well as detailed descriptions of mediums used to create art pieces.
- Wrapped fragile pieces for safe travel to final destination.
Waitress
Bayleaf Indian Restaurant
08.2018 - 04.2020
- Gained extensive knowledge of Northern Indian Cuisine.
- Serviced a diverse customer base, often times navigating around language barriers.
- Cocktail and wine service.
Education
Bachelor of Arts - Psychology
University of Kansas
07.2021
Skills
- Mastery in multi-tasking
- Social perceptiveness
- Strong communication skills
- Ability to problem solve and reach quick resolutions
- Excellent customer service skills
- Basic software training
- Works well with others: team player
- Detail oriented
- Self-motivated
- Works well with all ages
- Punctual
Timeline
Match Support Specialist/Case Manager
Kansas Big Brothers Big Sisters
10.2023 - Current
Academic Enrichment Facilitator
Boys And Girls Club Of Lawrence
06.2023 - 08.2023
Waitress
715 Restaurant
08.2021 - 09.2023
Gallery Assistant
Phoenix Art Gallery
08.2020 - 08.2021
Waitress
Bayleaf Indian Restaurant
08.2018 - 04.2020
Bachelor of Arts - Psychology
University of Kansas
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