Ellie Lowman

• Delivered exceptional customer service, enhancing guest satisfaction in fast-paced environment.
• Resolved guest inquiries and concerns promptly, ensuring positive experiences.
• Maintained cleanliness and organization of the guest service area.
• Provided assistance to customers with their needs at the service desk. with inquiries and provided information about services.
• Processed cash transactions and payments efficiently at checkout, contributing to smooth operations.
• Maintained cleanliness and organization of guest service areas throughout the facility.

• Provided excellent customer service to enhance guest experiences.
• Managed morning rush of customers daily with efficient, levelheaded customer service.
• Prepared espresso drinks using high-quality coffee beans and equipment.

Memorized recipes for specialty coffee beverages and seasonal offerings.

• Maintained cleanliness and organization of the coffee shop environment.
• Followed health and safety guidelines to ensure product quality and safety.
• • Multitask while keeping good customer rapport