Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

Ellie Mengwasser

Jefferson City

Summary

Dynamic and dedicated worker with a strong work ethic, and exceptional customer service skills honed at Scooters Coffee Shop. Always maintaining a clean workspace, and able to efficiently multitask while doing so. Recognized for training new team members, and enhancing team collaboration to achieve outstanding service quality.

Good at working with others and/or alone when necessary.

Overview

4
4
years of professional experience

Work History

Barista

Scooters Coffee Shop
03.2021 - 03.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

House Cleaning

Jefferson City Cleaning Services LLC
01.2024 - 05.2024
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Server

Pizza Underground
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

Diploma -

Capital City High School
Jefferson City, MO
06.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Cleanliness standards
  • Team player
  • Cool under pressure
  • Multitasking

Accomplishments

Several pay raises for recognizable hard work at both Scooter’s and the cleaning company.

Timeline

Server

Pizza Underground
03.2024 - Current

House Cleaning

Jefferson City Cleaning Services LLC
01.2024 - 05.2024

Barista

Scooters Coffee Shop
03.2021 - 03.2024

Diploma -

Capital City High School

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Ellie Mengwasser