Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Ellie Yach

San Francisco,CA

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

3
3
years of professional experience

Work History

Sales Associate

Abercrombie & Fitch
01.2022 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Server

Atria Senior Living
09.2019 - 07.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

San Francisco State University
San Francisco, CA
05-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Excellent people skills
  • Outgoing personality
  • Store opening and closing

Interests

  • Acting and Theater
  • Music
  • Crafting and DIY Projects
  • Dance

Timeline

Sales Associate

Abercrombie & Fitch
01.2022 - 05.2022

Server

Atria Senior Living
09.2019 - 07.2020

High School Diploma -

San Francisco State University

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