Ellina Veratti
Port Charlotte,FL
Summary
Dynamic leader and Restaurant Owner at Crepe'n'Crepe LTD, I experienced in staff supervision, inventory management, and fostering vendor relations.
I am skilled in anticipating problems and implementing solutions.
Well organized General Manager with proven track record of creating successful food service operations, managing staff and increasing profits.
Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges.
Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Restaurant Owner
Crepe'n'Crepe LTD
Denver, CO
12.2018 - Current
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Effectively managed payroll responsibilities.
- Supervised daily activities of restaurant and 22 employees.
- Streamlined back-of-house processes for improved kitchen efficiency.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
- Implemented effective inventory management systems to minimize waste and control food costs.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Analyzed sales data to identify trends for informed decision-making related to menu adjustments or operational changes.
- Coordinated catering events.
- Coordinated Charity and Donation events.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw food preparation and monitored safety protocols.
General Manager
Crepes N Crepes LLC
Denver, CO
11.2013 - 12.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Participated in creating of the Company Franchising package.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed Catering and Special events.
Education
Bachelor of Arts - Practice of Teaching of A Second Foreign Language
State Kazakh University
Almaty, Kazakhstan06.1990
Skills
- Menu development
- Staff Supervision
- Staff Management
- Inventory Management
- Small business operations
- Vendor Relations
- Staff Leadership
- Employee Scheduling
- Online Ordering Management
- Staff hiring
- Waste Reduction
- Health Code Compliance
- POS System Operation
- Schedule Coordination
- Operations Management
- Building Maintenance
- Team Leadership
- Menu Pricing and Writing
- Problem-Solving
- Money Handling
- Kitchen staff coordination
- Employee Supervision
- Anticipating Problems
- Catering Services
- Event Coordination
- Recruitment and hiring
- Budget Administration
- Fire Safety Regulations
- Front of House Management
- Back of House Management
- Payroll Administration
- Liquor Law Compliance
Additional Information
- I am the Owner of the restaurant Crepes 'n Crepes, a 14 years Talk Award Winner.
We are Honored for Service Excellence.
The Talk Awards congratulate those companies that are committed to making their customers' experience the best it can be. For its dedication to providing excellent customer service, Crepes N' Crepes of Denver, Colorado has won The Talk Awards for customer satisfaction.
https://thetalkawards.com/award/crepes-n-crepes/
Contact For More Information:
Phone: (877) 712-4758
Email: customercare@thetalkawards.com
Address: The Talk Awards, PO Box 1105, Lapeer, MI 48446
- I am delegating my business, position and ownership to a family members, and looking for a full time/part time REMOTE and WORK FROM HOME job (because of my husband's medical condition).
Languages
Russian
Full Professional
HOBBY:
Landscaping (Certified)
French oriented Ebay/Etsy E-Commerce
Timeline
Restaurant Owner
Crepe'n'Crepe LTD
12.2018 - Current
General Manager
Crepes N Crepes LLC
11.2013 - 12.2018
Bachelor of Arts - Practice of Teaching of A Second Foreign Language
State Kazakh University