Elliot Bedessee
East Elmhurst
Summary
Dynamic Operations Manager with a proven track record at Caribbean Food Specialists, enhancing operational efficiency through strategic inventory management and quality control. Skilled in decision-making and customer service, I successfully implemented KPIs that improved productivity and order accuracy, fostering strong vendor relationships and driving significant market growth.
Overview
8
8
years of professional experience
Work History
Operations Manager
Caribbean Food Specialists
07.2024 - Current
- Streamlined inventory management processes to enhance operational efficiency.
- Collaborated with suppliers to ensure timely delivery of products and minimize disruptions.
- Developed and maintained relationships with external vendors and suppliers.
- Implemented quality control measures to maintain high product standards and customer satisfaction.
- Introduced KPIs and dashboards to monitor productivity, order accuracy, and service levels.
Sales Manager
Caribbean Food Specialist
01.2022 - 07.2024
- Developed and implemented sales strategies to increase market penetration.
- Trained and mentored team members to enhance product knowledge and sales techniques.
- Analyzed market trends to identify growth opportunities and adjust sales tactics.
- Collaborated with marketing team to create promotional campaigns that boosted product visibility.
Sales Representative
Caribbean Food Specialists
02.2020 - 12.2021
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Field Service Technician
Labra Telecom
03.2018 - 01.2020
- Performed routine and emergency maintenance on pay phone, including troubleshooting, repairing hardware components, and resolving service interruptions
- Collected and secured funds from pay phone units, following strict cash handling and accountability procedures
- Record service activity, equipment conditions, and repair details using company reporting systems to ensure accurate documentation.
Education
Associate of Science - Marketing, Management, And Sales
New York City College of Technology
Brooklyn, NYHigh School Diploma -
Aviation Career & Technical Highschool
Long Island City, NY06-2015
Skills
- Decision-making
- Planning and implementation
- Operational efficiency
- Inventory management
- Customer service
- Troubleshooting and repair
- Mechanical aptitude
- Teamwork and coordination
- Valid Driver's license
- Power tools operation
- Repair and installation
- Route planning
Timeline
Operations Manager
Caribbean Food Specialists
07.2024 - Current
Sales Manager
Caribbean Food Specialist
01.2022 - 07.2024
Sales Representative
Caribbean Food Specialists
02.2020 - 12.2021
Field Service Technician
Labra Telecom
03.2018 - 01.2020
Associate of Science - Marketing, Management, And Sales
New York City College of Technology
High School Diploma -
Aviation Career & Technical Highschool