Elliot Greenstein
Lauderdale Lakes
Summary
Dynamic Customer Service Manager with expertise in customer assistance, effective communication, and problem-solving. Proven ability to manage customer relationships and adapt to changing environments, ensuring high-quality service and satisfaction.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Parlanti International
Wellington
06.2024 - 11.2025
- Assisted hundreds of customers with online purchases through the company's official website.
- Exhibited patience and professionalism with customers, even when the sales process turned out to be lengthy.
- Managed phone lines to properly route incoming calls as well as ensure all messages were returned in a timely fashion.
- Monitored the online sales system to track orders received, and prepared orders for shipment.
- Provided customer assistance on the sales floor to walk-in customers.
Salesman
Dutch Miller Auto
Beckley
05.2022 - 08.2023
- Assisted multiple customers who were interested in buying vehicles through social media and in person.
- Managed phone calls, scheduling, appointments, and online portals.
- Worked around multiple changes throughout the dealership, and continued to uplift my coworkers.
- I was able to help customers understand the product and have a desire to purchase it.
Education
High School Diploma -
West Virginia University
Morgantown, WVSkills
- Learning to build computers
- Doing online courses to learn coding
- Using online resources to practice my Spanish skills
- Online gaming, including a forum I run that connects hundreds of likeminded people from around the world
- Streamed to over 300 people daily, showcasing my inability to fold in with a crowd
- Extremely creative, able to think of things on the spot
Languages
Spanish
Professional
Timeline
Customer Service Manager
Parlanti International
06.2024 - 11.2025
Salesman
Dutch Miller Auto
05.2022 - 08.2023
High School Diploma -
West Virginia University