Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elliot Greenstein

Lauderdale Lakes

Summary

Dynamic Customer Service Manager with expertise in customer assistance, effective communication, and problem-solving. Proven ability to manage customer relationships and adapt to changing environments, ensuring high-quality service and satisfaction.

Overview

4
4
years of professional experience

Work History

Customer Service Manager

Parlanti International
Wellington
06.2024 - 11.2025
  • Assisted hundreds of customers with online purchases through the company's official website.
  • Exhibited patience and professionalism with customers, even when the sales process turned out to be lengthy.
  • Managed phone lines to properly route incoming calls as well as ensure all messages were returned in a timely fashion.
  • Monitored the online sales system to track orders received, and prepared orders for shipment.
  • Provided customer assistance on the sales floor to walk-in customers.

Salesman

Dutch Miller Auto
Beckley
05.2022 - 08.2023
  • Assisted multiple customers who were interested in buying vehicles through social media and in person.
  • Managed phone calls, scheduling, appointments, and online portals.
  • Worked around multiple changes throughout the dealership, and continued to uplift my coworkers.
  • I was able to help customers understand the product and have a desire to purchase it.

Education

High School Diploma -

West Virginia University
Morgantown, WV

Skills

  • Learning to build computers
  • Doing online courses to learn coding
  • Using online resources to practice my Spanish skills
  • Online gaming, including a forum I run that connects hundreds of likeminded people from around the world
  • Streamed to over 300 people daily, showcasing my inability to fold in with a crowd
  • Extremely creative, able to think of things on the spot

Languages

Spanish
Professional

Timeline

Customer Service Manager

Parlanti International
06.2024 - 11.2025

Salesman

Dutch Miller Auto
05.2022 - 08.2023

High School Diploma -

West Virginia University
Elliot Greenstein