Elliot Kim
Seattle,Washington
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Nikos Gyros
03.2022 - 08.2023
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
Ski Instructor
Mohan Skiing And Boarding
12.2019 - 02.2021
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
- Adapted teaching methods according to weather conditions and terrain changes for optimal student success on the slopes.
- Collaborated with fellow instructors to share best practices, refine teaching methods, and maintain consistency across the team.
- Developed strong relationships with clients, resulting in repeat bookings and recommendations to friends or family members.
- Improved ski technique for students by tailoring personalized lesson plans and incorporating progress feedback.
Education
Bachelor of Science - Mechanical Engineering
Colorado School of Mines
Golden, CO05.2027
Skills
- Customer Service
- Work Ethic and Integrity
- Time management skills
- Money Handling
- Reliability and punctuality
- Cash Register Operation
- Friendly and easy to get along with
Hobbies:
I have a lifelong passion for fishing that began when I was a child growing up in the Seattle area. This experience has given me a deep familiarity with local waters and the unique conditions of the Pacific Northwest. My enthusiasm for the sport drives me to continually learn and refine my skills, whether by studying the latest techniques or exploring new fishing spots. My strong commitment to fishing goes beyond a hobby; it's a significant part of my life that I approach with dedication and a desire to share this passion with others
Timeline
Restaurant Waiter
Nikos Gyros
03.2022 - 08.2023
Ski Instructor
Mohan Skiing And Boarding
12.2019 - 02.2021
Bachelor of Science - Mechanical Engineering
Colorado School of Mines
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