Results focused marketing skilled with hands-on expertise in sales, customer engagement, and healthcare operations. A proven capacity to generate revenue from both in-person and phone sales while providing high-quality customer service. Marketing and patient coordination in a medical practice are part of my background, as are strong organizational abilities and attention to detail in scheduling and client communication. Capable of creating relationships, understanding client needs, and contributing to team success in fast-paced circumstances.
Overview
8
8
years of professional experience
Work History
Marketing Associate/Appointment Scheduler
Respiratory Care Sleep Medicine
Jacksonville, FL
02.2025 - 03.2026
Managed social media channels, increasing engagement through tailored content that resonates with target audiences.
Conducted outreach to local primary care offices, including Baptist Primary Care, to identify and refer patients in need of sleep studies and pulmonary services
Built and maintained relationships with healthcare providers to support patient referrals and increase service utilization
Educated patients and provider offices on available sleep and pulmonary treatment options
Scheduled patient appointments across multiple providers and office locations, ensuring accuracy and efficiency
Managed high-volume scheduling, including rescheduling and adjusting appointments to accommodate patient availability
Coordinated patient information and maintained organized records to support smooth clinic operations
Provided excellent customer service by assisting patients over the phone, answering questions, and guiding them through the scheduling process
Collaborated with clinical and administrative teams to ensure seamless patient care and appointment flow
Cook
Panda Express
Jacksonville, FL
09.2022 - Current
Prepared high-quality dishes following standard recipes and presentation guidelines.
Collaborated with team members to optimize workflow during peak service hours.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Trained new kitchen staff, ensuring they met restaurant's high standards.
Sales Associate
CutCo Vector Marketing
Orlando, FL
05.2018 - 08.2019
Assisted customers in product selection, enhancing overall shopping experience.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
Maintained store appearance by organizing merchandise and implementing visual displays.
Collaborated with team members to achieve sales goals and improve customer service.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Built relationships with customers to encourage repeat business.
Developed strong customer relationships to enhance brand loyalty and repeat business.
Demonstrated product knowledge to effectively communicate features and benefits to customers.
Front Desk Medical Receptionist/Medical Appointment Scheduler at Advanced GastroenterologyFront Desk Medical Receptionist/Medical Appointment Scheduler at Advanced Gastroenterology