Elliot Stoner-gold
shorewood,WI
Summary
Shift management professional with extensive experience in leading teams and optimizing daily operations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in conflict resolution and time management, highly reliable and flexible.
Overview
2
2
years of professional experience
Work History
Shift Lead
Jersey Mike’s Subs
06.2023 - 08.2024
- Supervised and trained a team of 6–8 crew members to ensure fast, friendly service and consistent product quality
- Managed opening and closing procedures, including cash handling, inventory checks, and daily reporting
- Improved shift efficiency by implementing task delegation strategies.
- Recognized as “Employee of the Month” twice for leadership and reliability
Customer Service Assistant
Minneapolis–Saint Paul International Airport (MSP)
05.2022 - 08.2022
- Provided information and assistance to passengers in a high-volume, fast-paced environment
- Helped coordinate with security and airline staff to resolve customer concerns smoothly and efficiently
- Received positive feedback from both supervisors and travelers for professionalism and problem-solving skills
Education
Bachelor of Arts - Economics
University of Minnesota – Twin Cities
05.2028
Skills
- Leadership & Team Management
- Customer Service Excellence
- Cash Handling & POS Systems
- Verbal & Written Communication
- Time Management
- Microsoft Excel, Google Workspace
Accomplishments
- “Employee of the Month” – Jersey Mike’s (July & October 2023)
- Completed 20+ hours of leadership training at Jersey Mike’s
- Volunteered for student orientation events at University of Minnesota
EXTRACURRICULARS
Economics Student Association – Member Participating in peer discussions, networking events, and guest lectures focused on real-world economic applications First-Year Leadership Institute (FYLI) Selected for a competitive leadership program for first-year students at UMN
Timeline
Shift Lead
Jersey Mike’s Subs
06.2023 - 08.2024
Customer Service Assistant
Minneapolis–Saint Paul International Airport (MSP)
05.2022 - 08.2022
Bachelor of Arts - Economics
University of Minnesota – Twin Cities