Elliot Trask
Reno,NV
Summary
Dynamic Accounts and Operations Manager with a proven track record at Floorcraft, LLC, enhancing sales revenue through strategic sales initiatives and superior account management. Expert in customer relationship management and problem-solving, ensuring high client retention and satisfaction. Skilled in estimation and pricing management, and adept at driving operational excellence and meeting targets in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Accounts and Operations Manager
Floorcraft, LLC
09.2020 - Current
- Increased sales revenue by implementing effective sales strategies and optimizing operations.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Used effective sales strategies to pivot clients from external purchases into products and services Floorcraft offers.
- Collaborated on production workflows, marketing, social media and website management.
- Estimated and managed residential and commercial projects, assessing client needs and using effective problem solving to maintain schedule, and ensure customer satisfaction.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Outside Sales Representative
GoSolar Group
09.2018 - 12.2019
- Established new accounts through door-to-door sales tactics, bridging solid relationships between consultants and customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Worked in an independent, fast-paced, quota-driven environment.
- Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
Education
Bachelor of Science - Finance
University of Nevada, Reno
Reno, NV05-2021
Skills
- Sales Strategy Development
- Account management
- Solution sales
- Problem-solving
- Customer relationship management
- Estimation and Pricing Management
Timeline
Accounts and Operations Manager
Floorcraft, LLC
09.2020 - Current
Outside Sales Representative
GoSolar Group
09.2018 - 12.2019
Bachelor of Science - Finance
University of Nevada, Reno
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