Elliot Winn
Buffalo,NY
Summary
Motivational leader and organizational problem-solver with supervisory, team building, and customer service skills. Experience stepping into roles and quickly understanding and completing tasks. A hard working, loyal employee, who seeks to drive company success and ensure that systems are running efficiently and correctly.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Premium Manager
Levy Restaurants
7 2022 - 06.2024
- Manage employee staffing and necessities in a full service restaurant environment.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Discuss daily venue -wide operations in meetings with the Director of Operations and fellow managers.
- Manage food and beverage stock daily and keep product inventory.
- Manage orders and distribution of food and beverage.
- Responsible for exceptional customer service in a friendly and sanitary work environment.
Ticket Office Coordinator
University at Buffalo
12.2022 - 7 2023
- Communicate consistently with student governments and clubs to confirm feasibility and details of student events
- Organize and manage venues and ticketing procedures
- Maintain product inventories and distribute merchandise.
- Organize employee schedules, and proper shift coverage to meet expected business demands
- Mentor a staff of university students to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Operate a website with revenues of over $500,000 in ticketing and merchandise sales annually.
Brand Ambassador
Citizen Cider
10.2022 - 01.2024
- Develop and execute marketing strategies to promote our products and increase brand awareness in the market.
- Act as a liaison between Citizen Cider and local retailers, bars, and restaurants to ensure that our products are properly promoted and represented.
- Represent Citizen Cider at industry events and trade shows to showcase products and build relationships with potential customers and distributors.
- Develop and maintain strong relationships with key influencers in the beverage industry to increase brand exposure and secure partnerships.
- Coordinate and host tasting events at local retailers, bars and restaurants to introduce and promote Citizen Cider to potential new customers.
Brick Specialist
LEGO
02.2024 - Current
- Build relationships with customers to encourage satisfaction and repeat business.
- Solved customer challenges by offering relevant products and services.
- Maintained a clean, organized and well-stocked store environment, contributing to a positive customer experience.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
Education
Bachelor of Arts in Psychology -
University At Buffalo
Buffalo, NY 08.2018 - 05.2022
Skills
- Negotiation
- Distinguished Writing Skills
- Proficiency in Microsoft Office
- Management and Supervision Experience
- Customer Service Oriented
- Fast Learner
- Dependable
Brandambassador
True
Timeline
Brick Specialist
LEGO
02.2024 - Current
Ticket Office Coordinator
University at Buffalo
12.2022 - 7 2023
Brand Ambassador
Citizen Cider
10.2022 - 01.2024
Bachelor of Arts in Psychology -
University At Buffalo
08.2018 - 05.2022
Premium Manager
Levy Restaurants
7 2022 - 06.2024