Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Elliott Drake

Elliott Drake

Lake Charles,LA

Summary

Tech-savvy hospitality professional with a proven track record of running properties efficiently and implementing successful strategies to attract and retain customers. Adept at maximizing occupancy rates and driving profitability. Seeking opportunities to further enhance business profile and foster long-term customer loyalty. Highly motivated team leader, adaptable, and skilled in working independently to quickly acquire new skills.

Overview

4
4
years of professional experience

Work History

Hotel Supervisor

Golden Nugget Casino
Lake Charles, LA
02.2024 - Current
  • Guaranteed swift resolution of customer issues
  • Maintained strong relationships with corporate clients by providing excellent customer service.
  • Ensured smooth inter-departmental operations across the hotel

Coffee Shop Manager

The Gathery
Bellville, TX
08.2022 - 11.2023
  • Coordinated daily operations ensuring efficient workflow
  • Created novel sales strategies boosting revenue
  • Conducted formal reviews to assess employee performance

Hotel Supervisor

JCB International
Sugar Land/ Stafford, TX
02.2021 - 07.2022
  • Managed precise records of staff attendance, performance evaluations and payroll data.
  • Coordinated weekly meetings among department heads for management goal review
  • Implemented turnover and retention initiatives enhancing corporate culture.

Education

High School Diploma -

George Ranch High School
Richmond, TX
06-2016

Skills

  • Employee Engagement
  • Proficient Conflict Resolver
  • Guest Experience Coordination
  • Interdepartmental Cooperation
  • Property Management Software
  • Financial Planning
  • Vendor Negotiation Expertise
  • Marketing Proficiency

Affiliations

  • Coffee Roaster small time business start up
  • Student of Linguistic studies
  • Author of two published books

Accomplishments

  • Nominee for Employee of the Month at Golden Nugget Hotel and Casino, Lake Charles
  • Accomplished management from starting position at Alberigo Hotel Management in Houston Texas
  • Narrow Gate Trading Lodge Alumni, 2017
  • Eagle Scout and SPL of Troop 1002, Richmond Texas

References

References available upon request.

Timeline

Hotel Supervisor

Golden Nugget Casino
02.2024 - Current

Coffee Shop Manager

The Gathery
08.2022 - 11.2023

Hotel Supervisor

JCB International
02.2021 - 07.2022

High School Diploma -

George Ranch High School

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Elliott Drake