Zander Wishart
Auburn,NY
Summary
Hotel operations supervisor with experience coordinating housekeeping and supporting front desk processes, including guest check-ins. Maintains high standards for room readiness and service accuracy. Delivers efficient room turnover during high-arrival periods through structured scheduling and quality checks.
Overview
3
3
years of professional experience
Work History
Hotel Supervisor
Premier Inn
Edinburgh
12.2024 - 07.2025
- Facilitated smooth guest arrivals by assisting front desk staff during busy check-in periods at Premier Inn.
- Led front desk activity during high-volume guest arrivals at Premier Inn.
- Ensured front desk operations ran efficiently during peak hours at Premier Inn. during busy guest arrivals at Premier Inn.
- Processed guest check-ins, check-outs, and reservation changes in hotel systems.
- Managed check-in, check-out, and reservation updates through hotel systems.
- Resolved guest requests with composed communication and service-focused support.
- Coordinated housekeeping tasks and room preparation to ensure Premier Inn cleanliness standards were consistently met.
- Streamlined housekeeping workflows and room turnover to maintain Premier Inn cleanliness standards efficiently.
- Delivered clean, ready rooms through consistent housekeeping coordination at Premier Inn.
Housekeeping Cleaner
Travelodge
Edinburgh
01.2024 - 12.2024
- Cleaned guest rooms to Travelodge housekeeping standards
- Changed linens and made beds in guest rooms to enhance guest comfort and uphold cleanliness standards
- Sanitized bathrooms, sinks, and high-touch surfaces
- Vacuumed carpets and swept hard floors in assigned rooms
- Restocked toiletries, towels, and room amenities
- Collected trash from all guest rooms to maintain cleanliness and removed soiled linens from rooms
- Maintained cleanliness of work area by consistently sweeping or vacuuming to create a welcoming atmosphere for guests.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Reported maintenance issues and room damages to supervisors
- Adhered to safety procedures while handling cleaning chemicals to ensure a safe work environment
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Checked all equipment to ensure proper functioning before use.
- Transported trash to designated disposal areas.
- Stocked linen closets with fresh supplies of towels and linens.
- Assisted with laundry duties, including sorting, washing, drying, and folding items.
- Maintained inventory of cleaning supplies used throughout the facility.
- Adhered strictly to health regulations regarding sanitation practices in the workplace.
Car Mechanic
Ramzan Mohammed
Edinburgh
04.2022 - 04.2022
- Executed preventive maintenance and repairs on vehicles, including oil changes, tire rotations, brake services, and engine tune-ups, to optimize vehicle performance.
- Completed oil changes, tire rotations, and routine maintenance checks.
- Repaired faulty parts, belts, hoses, and fluid leaks.
- Used shop tools to diagnose engine, brake, and electrical issues.
- Inspected vehicles at Ramzan Mohammed Workshop to identify mechanical faults and signs of wear, ensuring safe operation.
- Communicated repair needs to customers at Ramzan Mohammed Garage, enhancing customer understanding and trust.
- Maintained cleanliness of work areas by organizing tools and removing debris. and mechanic tools organized.
Education
High School Diploma -
Selkirk High School
Scotland05-2023
Some College (No Degree) - Digital Marketing
Cayuga Community College
Auburn10-2026
Skills
- Front desk management
- Guest relations
- Guest experience enhancement
- Complaint resolution
- Quality assurance
- Staff supervision
- Health and safety compliance
- Employee motivation
- Guest engagement techniques
- Hospitality marketing
- Content development
- Team communication
Timeline
Hotel Supervisor
Premier Inn
12.2024 - 07.2025
Housekeeping Cleaner
Travelodge
01.2024 - 12.2024
Car Mechanic
Ramzan Mohammed
04.2022 - 04.2022
High School Diploma -
Selkirk High School
Some College (No Degree) - Digital Marketing
Cayuga Community College