ELLIOTT HOLLAWAY
Bixby,OK
Summary
Motivated, versatile, and affable. I have an ambition to progress at every opportunity. Years of experience in sales, customer service, and skilled labor, enables limitless potential in my abilities. My procedures consistently deliver quality performance, both independently and as a team. All tasks received are completed with attention to detail, in a timely manner. I implement methodical organization and open communication to ensure efficient results in any undertaking.
Overview
15
15
years of professional experience
Work History
Commercial Automotive Service Advisor
Chris Nikel CJDR
Broken Arrow, OK
05.2023 - Current
- Actively listened to client concerns, arranged appropriate services, and performed as a liaison between the client and the technician.
- Presented quotes to clients based on service intervals and technician recommendations.
- Managed warranty and insurance claims on behalf of clientele to ensure that correct payments and services were completed.
Commercial & Residential Service Advisor/Tech
Handyman Extraordinaire
Tulsa, OK
02.2020 - 05.2023
- Evaluated concerns with clients' properties, and implemented corrective actions.
- Presented quotes and estimated repair times to effectively acquire potential clientele.
- Established strong relationships and maintained communications to ensure client satisfaction.
Automotive Purchaser
CarVIO
Tulsa, OK
12.2021 - 11.2022
- Obtained vehicle information from prospective customers through inbound/outbound calls, texts, and email correspondence.
- Presented offers based on market trends, and negotiated purchase agreements.
- Explained contract terms, and organized transportation arrangements with acquired customers.
Automotive Service Advisor
Same Day Auto Repair
Sand Springs, OK
06.2021 - 11.2021
- Actively listened to customer concerns, arranged appropriate services, and performed as a liaison between the customer and the technician.
- Sourced parts and presented quotes to customers based on service intervals and technician recommendations.
- Managed warranty and insurance claims on behalf of customers to ensure that correct payments and services were completed.
Sales Manager
Dank Distributions Inc.
Tulsa, OK
06.2019 - 12.2020
- Amassed and managed a network of clientele in the medical sales industry.
- Met and exceeded sales goals by aligning business plans and sales strategies with market trends.
- Recommended and performed product enhancements to increase profitability.
Account Executive
Dish Network
Tulsa, OK
10.2018 - 06.2019
- Applied industry, competitor, and product knowledge to form value-added solutions and approaches against customer attrition.
- Negotiated additional contracts with existing clients.
- Met and exceeded company-set sales metrics.
Cathodic Protection Technician
Enviro-Tec America/Cielo Vista Corrosion
Tulsa, OK
09.2009 - 10.2018
- Maintained client relationships, company vehicle, materials inventory, and managed daily scheduling.
- Sold, tested, repaired, designed, and installed cathodic protection systems on underground storage tanks in accordance with state law and the standards of the National Association of Corrosion Engineers (NACE).
- Ensured clients remained in compliance with state and federal regulations.
Education
Cathodic Protection Technician (CP2) - Corrosion Engineering
National Association Of Corrosion Engineers (NACE)
Tulsa, OK2016
Cathodic Protection Tester (CP1) - Corrosion Engineering
National Association Of Corrosion Engineers (NACE)
Tulsa, OK2015
Business Marketing -
Tulsa Community College
Tulsa, OK2012
Skills
- Customer service
- Account management
- Product development
- Inside/outside sales
- Market research
- Skilled labor
Accomplishments
- Over $3.5 million in annual sales of automotive services.
- Awarded MVP of Dish Network customer retention multiple times.
- Accredited in several states for corrosion engineering.
Additional Experience
- Customer relationship management software.
- Automotive maintenance, repair, and reconditioning.
- Plumbing, electrical, and HVAC.
Timeline
Commercial Automotive Service Advisor
Chris Nikel CJDR
05.2023 - Current
Automotive Purchaser
CarVIO
12.2021 - 11.2022
Automotive Service Advisor
Same Day Auto Repair
06.2021 - 11.2021
Commercial & Residential Service Advisor/Tech
Handyman Extraordinaire
02.2020 - 05.2023
Sales Manager
Dank Distributions Inc.
06.2019 - 12.2020
Account Executive
Dish Network
10.2018 - 06.2019
Cathodic Protection Technician
Enviro-Tec America/Cielo Vista Corrosion
09.2009 - 10.2018
Cathodic Protection Technician (CP2) - Corrosion Engineering
National Association Of Corrosion Engineers (NACE)
Cathodic Protection Tester (CP1) - Corrosion Engineering
National Association Of Corrosion Engineers (NACE)
Business Marketing -
Tulsa Community College
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