Elliott Koppelberger
Fort Worth
Summary
Dynamic training and development professional with a proven track record of fostering team collaboration and driving measurable results. Expertise in curriculum design, onboarding processes, and enhancing employee engagement contributes to a thriving workplace culture. Recognized for reliability and adaptability, consistently excelling in fast-paced environments while delivering impactful training solutions. Committed to empowering individuals and teams to achieve their full potential through innovative learning experiences.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Bartender and Kitchen Lead
Bias Brewing
Kalispell, MT
09.2024 - 11.2025
- Cultivated robust partnerships with customers and team members.
- Coordinated various tasks to enhance operational efficiency and workflow.
- Coordinated training initiatives for new hires, focusing on skill development and integration into company culture.
Bartender and Supervisor
Blackstar Brew Pub
Whitefish, MT
10.2022 - 09.2024
- Balanced various responsibilities effectively, demonstrating professionalism in high-pressure situations.
- Facilitated onboarding processes for new employees to ensure smooth integration into the organization.
- Engaged with clients to build lasting relationships, fostering trust and open communication.
Server
The Beer Plant
05.2021 - 04.2022
- Facilitated outstanding customer experiences through anticipation of needs and timely responses to inquiries.
- Supported development of new staff through comprehensive training initiatives to ensure operational efficiency.
Assistant Manager
Fullsteam Brewery
Durham, NC
10.2011 - 07.2019
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Assisted in onboarding new employees to facilitate smooth integration into company culture.
Assistant Manager
Millennium Management Group - Howl at the Moon & Splitsville Lanes
Tampa, FL
10.2003 - 08.2005
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Helped oversee the daily operations of the store, managing staff and inventory.
- Interviewed potential job candidates and made hiring recommendations to general manager.
- Handled employee discipline and termination according to company policies.
- Ensured compliance with all applicable laws regarding health codes, labor regulations, and safety standards.
- Conducted regular performance evaluations with staff members to ensure goals were being met efficiently.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
Teacher
St Mary's Episcopal day School
Tampa, FL
08.2000 - 09.2003
- Evaluated student academic growth, recording and preparing progress reports for parents or guardians.
- Organized and used variety of teaching techniques, maximizing individual and group learning.
- Demonstrated ability to create engaging and interactive lesson plans for students of all ages and abilities.
- Collaborated with colleagues on curriculum development, implementation of best practices.
- Created assessment tools including rubrics, tests, quizzes and projects to measure student progress.
- Utilized technology such as iPads, Smart Boards, online programs and other digital media to enhance instruction.
- Maintained accurate records of attendance, grades and other relevant data related to student performance.
Lead Bartender
Rathskeller Pub University of Tampa
Tampa, FL
09.1998 - 05.2000
- Supervised daily bar operations to ensure efficient service and adherence to safety standards.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained and mentored junior bartenders, enhancing team performance and customer service quality.
Education
MBA - Human Resources Management
University of Phoenix
Online 01-2007
B.S. - Education
University of Tampa
Tampa, FL01-2000
Skills
- Client support
- Onboarding management
- Workplace relationship management
- Effective multitasking
- Educational planning
- Engaging presentation skills
- Effective classroom instruction
- Proficient in conflict management
- Efficient documentation management
- Microsoft Office proficiency
- Document confidentiality management
Accomplishments
Currently working on APHR certification with an expected completion in Fall 2026.
ServSafe Manager certified
Certification
- Servsafe food production manager certification
- Cicerone certified beer server
Timeline
Bartender and Kitchen Lead
Bias Brewing
09.2024 - 11.2025
Bartender and Supervisor
Blackstar Brew Pub
10.2022 - 09.2024
Server
The Beer Plant
05.2021 - 04.2022
Assistant Manager
Fullsteam Brewery
10.2011 - 07.2019
Assistant Manager
Millennium Management Group - Howl at the Moon & Splitsville Lanes
10.2003 - 08.2005
Teacher
St Mary's Episcopal day School
08.2000 - 09.2003
Lead Bartender
Rathskeller Pub University of Tampa
09.1998 - 05.2000
MBA - Human Resources Management
University of Phoenix
B.S. - Education
University of Tampa