Gabriela Diego
Fort Worth,TX
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/Night Shift Lead
Maggie's R&R
05.2022 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Texas Republic
08.2023 - 09.2025
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/ Server
Ojos Locos Sports Cantina
11.2021 - 05.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Science -
Weatherford College
Weatherford, TX05-2018
High School Diploma -
Weatherford High School
Weatherford, TX06-2015
Skills
- Suggestive selling
- Customer service expertise
- Patience and tolerance
- Strong multitasking
- Responsible alcohol service
Certification
- TABC Certified
- Food Handlers Certified
- Bilingual
Languages
Spanish
English
Timeline
Bartender
Texas Republic
08.2023 - 09.2025
Bartender/Night Shift Lead
Maggie's R&R
05.2022 - Current
Bartender/ Server
Ojos Locos Sports Cantina
11.2021 - 05.2022
Associate of Science -
Weatherford College
High School Diploma -
Weatherford High School