Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Elliott Lowman

Elliott Lowman

Newark,NJ

Summary

Experienced and dedicated Ramp Supervisor with a comprehensive understanding of FAA, TSA, and OSHA regulations, as well as industry best practices that drive optimal ramp operations. Skilled in managing team operations to ensure safety and productivity, while consistently meeting departure schedules. Flexible and open schedule, bringing a well-coordinated approach and extensive years of experience in the field to deliver exceptional results.

Overview

34
34
years of professional experience

Work History

Package Delivery Driver

Fedex Ground
11.2024 - Current
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.

Ramp Supervisor

United Airlines
07.1991 - 01.2022
  • Investigated any incidents involving damage to aircraft or property during loading and unloading activities.
  • Provided guidance and support to staff members when needed in order to maintain a safe working environment.
  • Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
  • Developed strategies for improving customer satisfaction levels through enhanced service delivery methods.
  • Managed shift schedules for ramp staff members including breaks and meal times.
  • Developed strategies for improving efficiency within the ramp team while maintaining high levels of service quality.
  • Resolved customer complaints promptly and professionally according to company guidelines.
  • Assigned tasks to ground personnel based on workloads, skillsets, and availability.
  • Performed maintenance checks on ground equipment regularly in order to prevent breakdowns or malfunctions during operation.
  • Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.
  • Maintained crew compliance with FAA, OSHA, TSA, and airport guidelines.
  • Coordinated day-to-day schedules, tasks and positions for ground crew.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation.
  • Managed baggage sorting and routing to correct flights and baggage claim areas.
  • Participated in regular safety drills and training sessions.
  • Resolved issues related to misplaced or lost baggage.
  • Participated in team meetings to discuss performance, safety, and operational improvements.
  • Ensured safe and efficient loading and unloading of aircraft luggage and cargo.
  • Staged aircraft cargo to direct ground crew to unload and load baggage.
  • Complied with airport and airline policies and baggage weight restrictions to protect aircraft.
  • Used scanners to track parcel information, condition or receipt.

Pre Load Supervisor

UPS Customer Center
05.1995 - 06.2002
  • Provided leadership guidance to promote a positive working environment.
  • Supervised daily staffing requirements to ensure adequate coverage of workloads.
  • Assigned work tasks to staff members and monitored progress to ensure completion within established deadlines.
  • Resolved customer complaints promptly and professionally.
  • Identified areas where additional training was required for staff development.
  • Trained new employees in job functions, operational procedures, and safety protocols.
  • Enforced company standards on attendance, productivity, and quality assurance.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.

Education

High School Diploma - undefined

Bernie L. Edmunson
East Orange, NJ
06.1992

Skills

  • Work Coordination
  • Operational Efficiency
  • Schedule Management
  • Task Delegation
  • Safety Management
  • Daily assignments
  • Incident Reporting
  • Safety Procedures
  • FAA Regulations
  • Security processes
  • Hazardous Materials
  • Ramp Checklist Completion
  • Heavy Lifting
  • Team Leadership
  • TSA Collaboration
  • Load Planning Communication
  • Ramp Security
  • Customer Service
  • Loading and unloading
  • Special needs travelers
  • Defensive driving
  • GPS navigation
  • Delivery schedule development
  • Package handling
  • Customer service

Languages

English
Full Professional

Timeline

Package Delivery Driver

Fedex Ground
11.2024 - Current

Pre Load Supervisor

UPS Customer Center
05.1995 - 06.2002

Ramp Supervisor

United Airlines
07.1991 - 01.2022

High School Diploma - undefined

Bernie L. Edmunson

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