Elliott Morgenstern
Hilliard,OH
Summary
Certified Pharmacy Technician with a proven track record at Ohio State University Wexner Medical Center, excelling in workflow optimization and effective communication. Pioneered training programs and patient prioritization, ensuring compliance with policies. Detail-oriented and dedicated to patient care, fostering collaboration across departments for improved healthcare delivery. Created a welcoming environment for new technicians to thrive In and periodic check ins to ensure competency and confidence with training on the job.
Overview
15
15
years of professional experience
Work History
Certified Pharmacy Technician
Ohio State University Wexner Medical Center
Columbus, Ohio
10.2020 - Current
- Worked with the nursing staff to ensure all medications were administered promptly, and Pyxis machines were stocked.
- Redesigned workflows for the third shift to allow Pharmacy technician trainees to staff more than one area.
- Collaborated with management and colleagues to redo workflows as part of new employee onboarding and training, schedule building, and, overall, created an updated day-to-day plan for every technician on the 3rd shift.
- Handled narcotic issues and worked closely with the Lead Narc Technician and the Narcotic Manager to stay current on updated narcotic policies within the hospital system.
- Pushed for universal training and for each technician to be trained in every area on the 3rd shift.
Certified Pharmacy Technician
The Kroger Co.
Toledo, Ohio
11.2009 - 11.2020
- Assisted patients in understanding their medication instructions and usage directions.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Provided medication and other healthcare products to customers accurately and efficiently.
- Parada Robot and the new technician trainer.
Certified Pharmacy Technician
Mercy Health - St. Vincent Medical Center
Toledo, Ohio
07.2017 - 10.2020
- Meds-to-beds optimization with admin assistance to increase numbers, as well as the patient capture rate.
- Adhered to all federal, state, and local laws governing the practice of pharmacy technicians.
- Opened a new hospital and was in charge of inventory, filling, filing, and the meds-to-beds program.
- The first technician at Mercy Health to take verbal prescriptions, as well as to pioneer the training program for other technicians to be given the certification to take, transfer, and clarify prescriptions under the supervision of a licensed pharmacist.
Education
High School Diploma -
Central Catholic High School
Toledo05-2009
Skills
- Effective communication
- Workflow optimization
- Problem-solving skills
- Detail-oriented
- Maintaining professionalism with other departments
- Active listening
Timeline
Certified Pharmacy Technician
Ohio State University Wexner Medical Center
10.2020 - Current
Certified Pharmacy Technician
Mercy Health - St. Vincent Medical Center
07.2017 - 10.2020
Certified Pharmacy Technician
The Kroger Co.
11.2009 - 11.2020
High School Diploma -
Central Catholic High School
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