Elliott Neal
Oxford,MS
Summary
Dynamic operations leader with a proven track record at Chick-fil-A, excelling in enhancing operational efficiency and customer retention. Skilled in conflict resolution and analytical thinking, I successfully implemented strategies that improved production activities and team performance, fostering a culture of excellence and collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Operations
Chick-fil-A
03.2021 - Current
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Oversaw Food Truck Operations and Events
- Analyzed business operations and implemented strategies to improve operational excellence.
Team Member
Chic-Fil-A
06.2018 - 12.2018
- Trained new team members by closely working with them on scheduled shifts
- Assisted with inventory counts and stocking of merchandise.
Education
Accounting
University of Mississippi
University, MSSkills
- Leadership training
- Schedule oversight
- Operations oversight
- Business management
- Operational efficiency
- Conflict resolution
- Analytical thinking
- Data management
- Customer retention
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Director of Operations
Chick-fil-A
03.2021 - Current
Team Member
Chic-Fil-A
06.2018 - 12.2018
Accounting
University of Mississippi
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