Ellis Taylor

My previous boss at Orange Leaf hired me at Smoothie King. I was promoted to assistant manager within a few weeks when I was 16, and I would often close and open the store either by myself or with one other person. Unfortunately, this job was also short lived because I decided to quit so I could focus on school.

• Implemented inventory management practices to maintain optimal stock levels.
• Collaborated with management on promotional activities to increase customer engagement.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

I was promoted to assistant manager after only working at Orange Leaf for a few weeks. I was 15 and I closed and opened by myself frequently. I managed many customers and learned a lot about how the service industry works. Unfortunately, this job was short lived because the store shut down.

• Monitored store cleanliness and adherence to safety standards for compliance purposes.
• Analyzed customer feedback to identify areas for service improvement and operational efficiency.
• Engaged with customers to address inquiries, fostering a welcoming environment and promoting loyalty.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Assisted in daily operations, ensuring smooth service and customer satisfaction.