Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ellisa Lemaster

Altus,OK

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Walmart
08.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Has the ability to handle rude customers with a smile

Pool Attendant

Balfour Beatty
06.2022 - 09.2022
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.

Education

High School Diploma -

Navajo High School
Altus, OK
05.2023

Biomedical Science

Southwest Technology Center
Altus, OK
05.2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Accomplishments

In high school, was a finalist in state Future Farmers of America speech contest.


In high school, was the president of SWTC Biomed HOSA chapter.


Graduated high school with over a 4.0 GPA


Timeline

Customer Service Representative

Walmart
08.2023 - Current

Pool Attendant

Balfour Beatty
06.2022 - 09.2022

High School Diploma -

Navajo High School

Biomedical Science

Southwest Technology Center

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Ellisa Lemaster