Professional and prepared scheduling specialist with strong organizational and multitasking skills. Demonstrates expertise in coordinating appointments, managing calendars, and ensuring seamless communication. Focused on team collaboration and achieving results while adapting to changing needs. Reliable and efficient with strong interpersonal abilities and commitment to delivering exceptional customer service.
Hi, I’m
Ellyana Jones
Baton Rouge,LA
Summary
Overview
3
years of professional experience
Work History
She's That Girl Co.Baton Rouge, LA
Appointment Scheduler
Current
Job overview
- Developed effective cold calling scripts and strategies to engage potential clients and generate interest in products/services
- Researched target industries and companies to identify qualified prospects for appointment setting campaigns
- Maintained accurate records of all interactions with prospects, ensuring timely follow-ups and personalized communication
- Managed calendars efficiently by scheduling appointments based on availability of both prospect and sales representative
HootersBaton Rouge, LA
Server
06.2025 - 02.2026
Job overview
- Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Collaborated with kitchen staff regarding special requests or dietary restrictions to ensure accurate and timely preparation of meals
- Showcased daily lunch and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
BREC LIBERTY LAGOONBaton Rouge, LA
Lifeguard/Swim Instructor
05.2023 - 08.2024
Job overview
- Maintained constant vigilance while on duty, enforcing pool rules and regulations to prevent accidents and promote a safe swimming environment
- Participated in ongoing training sessions to enhance lifeguarding skills, including CPR/AED certification renewal and water rescue techniques
- Monitored pool area to ensure the safety of all swimmers and promptly responded to any emergencies or incidents
- Assisted in organizing and conducting swim lessons for individuals of various age groups and skill levels
- Implemented proactive measures to prevent accidents by closely monitoring swimmers' behavior for signs of distress or potential risks
- Responded quickly to water-related emergencies such as drowning incidents or injuries, performing necessary rescues using proper techniques
Education
Louisiana State University and Agricultural & Mechanical CollegeBaton Rouge, LA
Some college from Forensic Psychology
05-2025
University Overview
Skills
- Restaurant experience
- Basic math
- CPR
- Attention to detail
- POS
- Customer service
- Bilingual
- Food handling
- Lifeguard experience
- Meeting deadlines
- Calendar management
- Follow-up skills
Languages
Spanish - Fluent
English - Fluent
Timeline
Server
Hooters
06.2025 - 02.2026
Lifeguard/Swim Instructor
BREC LIBERTY LAGOON
05.2023 - 08.2024
Appointment Scheduler
She's That Girl Co.
Current
Louisiana State University and Agricultural & Mechanical College
Some college from Forensic Psychology