Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Jesse Ramirez

San Antonio

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Appointment Scheduler

Konecta
San Antonio
02.2025 - Current
  • Perform outbound calls to current patients and schedule different types of appointments as needed.

Lead Fraud Claims and Operations Representative

Wells Fargo
San Antonio
04.2024 - 02.2025
  • Started with working debit card claims for inbound calling customers, gather information for unknown debit card transaction.
  • After three months was promoted and started working online fraud, replacing account that had been compromised and also giving access to customers on the app when locked out along with working debit card claims.

Sales Representative

Charter Communictions
San Antonio
06.2022 - 04.2024
  • As an inbound sales agent I greet customer then acknowledge what reason they were calling for.
  • I would then discover for any missing line of business, and attempt to sale to make revenue.

Assembly Line Worker

Beck Industrial
San Antonio
01.2022 - 06.2022
  • Assemble new cement trucks from start to finish.
  • My role was to install driver and passenger fenders with harness and lights.

Lawn Technician

TruGreen
San Antonio
12.2019 - 01.2022
  • As a lawn tech I have my own company vehicle to service our customers.
  • I start every morning loading my vehicle with needed product for the day, then proceed to visit about 18 to 30 customers houses for lawn service.
  • My time here is from 6am to about 6pm depending on how much work we get for the day.

Laborer

S.J. Louis Construction
San Antonio
01.2019 - 11.2019
  • Make sure pipes are strapped up right to go down the 30 ft trench.
  • Assist with anything the machine operators need.
  • Make sure no debris falls down the trench and hits anyone below.
  • Drive manual water truck

Manager

Taco Cabana
San Antonio
04.2014 - 01.2019
  • Started working for the company when I was in high school as a regular employee.
  • I moved up to shift leader within 5 months then 3 months became a manager.
  • Been with the company for almost 5 years.

Education

High school diploma -

Thomas Edison
San Antonio, TX
04.2016

Skills

  • Customer Service
  • Key Holder
  • Inventory
  • Training
  • Operations
  • Restaurant Experience
  • Restaurant Management
  • POS
  • Management
  • Inside Sales
  • Outside Sales
  • Commercial Driving
  • Shift Management
  • Customer service
  • Fraud detection
  • Claim processing
  • Banking

Certification

Driver's License, DRAFT

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Appointment Scheduler

Konecta
02.2025 - Current

Lead Fraud Claims and Operations Representative

Wells Fargo
04.2024 - 02.2025

Sales Representative

Charter Communictions
06.2022 - 04.2024

Assembly Line Worker

Beck Industrial
01.2022 - 06.2022

Lawn Technician

TruGreen
12.2019 - 01.2022

Laborer

S.J. Louis Construction
01.2019 - 11.2019

Manager

Taco Cabana
04.2014 - 01.2019

High school diploma -

Thomas Edison
Jesse Ramirez