Ellyn Edwards
Nashville,TN
Summary
Accomplished Radiology expert serving the healthcare industry throughout the country with a demonstrated ability to deliver mission-critical results through team-oriented strategic processes. Resourceful and extremely driven individual with a deep passion for creating and delivering solutions that empower a team, company, and customer to meet and exceed desired expectations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Manager/Director of Medical Systems and clinical applications
Premier Radiology
10.2020 - Current
- Responsible for setting up and maintaining all server hardware and software as assigned
- Oversee 29 Premier Radiology imaging centers, 15+ Ascension hospitals, and multiple small business centers throughout middle Tennessee, Wisconsin, Florida and South Carolina
- Maintains and administers user accounts according to procedures for all staff, radiologists and cardiologists across multiple organizations
- Monitors and directs the system configuration and maintenance as well as the support of day to day image workflow, archiving, auto routing, prefetching, Radiology System integration and other related activities as new systems may be acquired and require integration
- Providing backup and recovery according to procedures, to prevent the loss of valuable information
- Enthusiastic individual and an excellent communicator, with ability to establish and maintain effective working relationships across cross-functional teams and diverse individuals at any levels and build strategic relationships with clients
- Top escalation point for all things RIS, PACS and POWERSCRIBE specific to our largest customer - Ascension and leads in all implementations/enhancements at Ascension facilities, to include 150+ radiologists
- In charge of onboarding all new radiologists, working with HR, and credentialing
- Coordinating new physician onboarding, ordering workstations, setting them up, making sure all new hires are credentialed completely and set up in all systems before starting
- Responsible for all 15+ radiologist needs to include, informing them of addendums needed, keep up with all hospital/staff phone lists, updating physician addresses when moving, all IT needs
- Physician on call support 24/7
- Manages RIS and PACS support team of 4 analysts
- Coordinates system downtimes to minimize operational impact while ensuring appropriate coverage and assistance is available, informing all facilities and coordinating with radiologists
- Research and/or provide information regarding regulations, policies and standing operating procedures (SOP's) to ensure actions are performed in accordance with established regulations.
- Championed change management efforts, successfully guiding the organization through periods of transition and growth.
Manager of Medical Systems
Premier Radiology
04.2018 - 10.2020
- Monitor the health and performance of PACS application components
- Onsite and remote support for all PACS systems
- Coordinate outside read locations to integrate with ADI RIS/ PACS
- Provide support and training to over 150 radiologists
- Support integrations of 3rd party applications with PACS systems, Kailo and Powerscribe
- Provide on-call coverage and second level on-call coverage
- Coordinate/Manage vendors and various clients to resolve issues/ perform troubleshooting on Fuji RIS/Powerscribe/ Intelerad and other clinical support applications
- Assist PACS/RIS clerical staff
- Radiologist onboard training for all clinical applications
- Configure the PACS, RIS and provide configuration information to the modality vendors to for modalities to send to PACS for new and existing imaging centers
- Provide application-level support, including image workflow, auto routing and other workflow initiatives
- Impletion, support and create new sites for Synapse RIS, Intelerad PACS
- Manage quarterly uploads to ACR for radiation dosage reports
- Support/implementation of the following applications: GE Advantage Workstation, DocScan, DynaCAD, InteleConnect, Inteleviewer, Intelebrowser, Intellispace, LIfeImage LITE, SonoReview, MagView, PACSScan, PowerScribe Kailo, etc.
- Accomplished multiple tasks within established timeframes.
Senior PACS Administrator III
Catholic Health Initiatives
03.2008 - 10.2017
- Day to day operation of McKesson PACS for 75 hospitals
- Oversee activities of vendors in support and maintenance of PACS system and installation of new PACS components
- Provide and update system design, testing, training documentations
- Train and support end users
- Project liaison/coordinator for new hospitals and application upgrades
- Assist in HL7 configuration and testing
- Implement McKesson PACS at 13 facilities
- Implementation and testing of new applications
- Provide on-call support
- Assist in prioritizing feature requests
- Coordinates system downtimes to minimize operational impact while ensuring appropriate coverage and assistance is available, informing all facilities and coordinating with radiologists.
PACS Implementation Specialist
Philips Healthcare Informatics
09.2007 - 03.2008
- Prepare lesson plans and conduct onsite training for radiologists, tech and end users
- Work closely with project manager and customer advocate regarding integration issues
- Extensive knowledge of imaging workflow for hospital and/or multihospital setting, imaging centers and veterinary clinics
- Provide training for PACS administration course at the corporate office and online training sessions.
PACS Administrator
Radiology Imaging Associates/SallyJobe Mammography
10.2000 - 09.2007
- Maintain/monitor Intelerad PACS RWL, PACS Viewer and Petasite Tape Storage Center
- Provide training for radiologists, referring physicians, technologists, and staff for Intelerad PACS, Fuji PACS and McKesson PACS
- Manage Sectra PACS account management and workstations along with staff and radiologist training
- Auditing for HIPAA requirements
- Create, maintain, and improve downtime processes and documentation
- Implement, support, and manage Intelerad PACS for fourteen off-site hospitals and medical centers throughout Colorado, Kansas, and Nebraska
- Implement and support E-film for over 30 locations
- Manage ACRIN for clinical trials in Breast US and Colonoscopy screening
- Provide second level on-call coverage
- Implementation and support of the following: ScanToDicom, Vital Works, CADstream, GE Advantage Windows workstation, Sectra and Vital Images Vitrea Software, Mammography Reporting System (MRS)
- Support Vital Works / Amicas Radiology System Information (RIS)
- On-Call support for all Nighthawk facilities
- Support R2 Film Digitizers along with film tracking systems
- Bone Densitometry Technologist
- Performed Bone Densitometry, Vertebral Fracture Assessment, Peripheral Bone Density, and Steoto-Analysis exams
- Patient education of the causes and prevention of osteoporosis disease along with the varieties of calcium intake
- Train new Bone Densitometry technologists for our expanding facilities.
Education
MSU Denver
Denver, COAllan Hancock College
Santa Maria, CASkills
- Staff Training and Development
- Operations Management
- Cross-functional Team Coordination
- Organizational Development
- Product Management
- Process Improvement
Certification
- ARRT CERTIFIED
- CPR CERTIFIED
- INTELERAD PACS ADMINISTRATOR COURSE 2004
- PHILIPS PACS ADMINISTRATOR COURSE 2007
- MCKESSON PACS ADMINISTRATOR COURSE 2008
- NATIONAL CERTIFIED EMT
- UNIX/LINUX FUNDAMENTALS 2006
Timeline
Manager/Director of Medical Systems and clinical applications
Premier Radiology
10.2020 - Current
Manager of Medical Systems
Premier Radiology
04.2018 - 10.2020
Senior PACS Administrator III
Catholic Health Initiatives
03.2008 - 10.2017
PACS Implementation Specialist
Philips Healthcare Informatics
09.2007 - 03.2008
PACS Administrator
Radiology Imaging Associates/SallyJobe Mammography
10.2000 - 09.2007
MSU Denver
Allan Hancock College
- ARRT CERTIFIED
- CPR CERTIFIED
- INTELERAD PACS ADMINISTRATOR COURSE 2004
- PHILIPS PACS ADMINISTRATOR COURSE 2007
- MCKESSON PACS ADMINISTRATOR COURSE 2008
- NATIONAL CERTIFIED EMT
- UNIX/LINUX FUNDAMENTALS 2006
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