Highly motivated and committed nationally Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant II- Credentialed
Trinity Health- IHA Medical Group
07.2023 - Current
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
Patient Care Coordinator
Women's Excellence
03.2022 - 07.2023
Patient Flow Manager
Atrium Health
02.2018 - 07.2019
Certified Medical Assistant
Michigan Medicine
04.2014 - 02.2018
Education
Bachelor of Science - Interdisciplinary Health Services
Western Michigan University
Kalamazoo, MI
2017
Associate of Science -
Schoolcraft College
Livonia, MI
2012
Skills
Patient-focused Care
Patient Scheduling and Medical Records Management
Medical Office Management
HIPAA Compliance and Confidentiality
Patient Flow Management
Electronic Medical Records
Family Education
Clinical Documentation
Adaptable
Customer Service
Certification
CMA - Certified Medical Assistant, American Association of Medical Assistants (AAMA)
BLS- Basic Life Support (CPR/AED) Certification, American Heart Association
Timeline
Medical Assistant II- Credentialed
Trinity Health- IHA Medical Group
07.2023 - Current
Patient Care Coordinator
Women's Excellence
03.2022 - 07.2023
Patient Flow Manager
Atrium Health
02.2018 - 07.2019
Certified Medical Assistant
Michigan Medicine
04.2014 - 02.2018
Bachelor of Science - Interdisciplinary Health Services
Western Michigan University
Associate of Science -
Schoolcraft College
CMA - Certified Medical Assistant, American Association of Medical Assistants (AAMA)
BLS- Basic Life Support (CPR/AED) Certification, American Heart Association
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