Elma Mekic
Lynn,MA
Overview
4
4
years of professional experience
Work History
Store Manager
CVS Pharmacy
Melrose, Massachusetts
06.2020 - 05.2024
- Managed daily store operations and ensured compliance with company policies.
- Supervised staff and provided training on customer service standards.
- Coordinated inventory management and restocked shelves as needed.
- Developed employee schedules to optimize labor efficiency and coverage.
- Handled customer inquiries and resolved issues promptly and professionally.
- Monitored cash handling procedures to ensure accuracy and security.
- Conducted regular team meetings to discuss goals and improve performance.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
Education
Associate of Science - Business Administration
Middlesex Community College
Bedford, MA05-2023
Skills
- Reliable
- Friendly and positive
- Time management
- Customer response
- Shift checklists
- Problem solving
- Customer service
Languages
English
Professional
Croatian
Full Professional
Timeline
Store Manager
CVS Pharmacy
06.2020 - 05.2024
Associate of Science - Business Administration
Middlesex Community College