Elma Tabakovic
Buffalo,TX
Summary
Professional with strong background in customs brokerage. Adept at navigating complex regulations, facilitating smooth import-export processes, and ensuring compliance. Known for fostering team collaboration and driving results. Skilled in customer service, documentation, and problem-solving. Dependable and adaptable to changing needs.
Overview
6
6
years of professional experience
Work History
Customs Brokerage Representative
UPS
03.2021 - 08.2022
- Adapted quickly to new software systems used in the customs brokerage industry, enabling more efficient data entry and processing of shipments.
- Actively participated in company training initiatives to continuously expand knowledge base and refine professional skills related to customs brokerage processes.
- Developed a keen eye for detail when reviewing documentation, preventing costly errors or omissions that could lead to delays or penalties.
Accounts Payable Specialist
J & R Grinding Service
05.2019 - 02.2021
- Completed payments and controlled expenses by receiving, processing, verifying, and reconciling invoices
- Maintained records and filed documents
- Provided top-quality customer service
Bartender
Sam's Boat
03.2016 - 03.2020
- Engaged in small talk and jokes with clientele in order to build rapport and ensure that they became repeat customers
- Delivered excellent customer relations, building and maintaining a positive and professional relationship
- Trained bartenders on all aspects of the job from drink preparation and knowledge to building valuable customer relationships and upselling techniques
Education
Associates Degree - Sales and Marketing
Lone Star College
Houston, US11.2024
High School Diploma -
Cypress Falls High School
Houston, US05.2017
Skills
- Customer relations
- Problem Solving
- Teamwork
- Ability to work under pressure amid distractions and interruptions
Timeline
Customs Brokerage Representative
UPS
03.2021 - 08.2022
Accounts Payable Specialist
J & R Grinding Service
05.2019 - 02.2021
Bartender
Sam's Boat
03.2016 - 03.2020
Associates Degree - Sales and Marketing
Lone Star College
High School Diploma -
Cypress Falls High School
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