Dynamic leader with proven expertise in staff management and strategic planning, honed at Seaside Smoke and Vape Shop. Excelled in relationship building and sales team training, driving performance improvements. Achieved significant revenue growth by fostering a motivated team environment and implementing effective sales strategies. Skilled in ensuring operational compliance and enhancing customer satisfaction.
• Managed daily operations for three retail locations, including overseeing inventory orders, coordinating logistics, and ensuring stock availability to meet customer demand.
• Created and maintained employee schedules to optimize coverage and efficiency across all locations.
• Recruited, interviewed, and onboarded new hires, ensuring team alignment with company standards and values.
• Implemented sales strategies to increase revenue, achieve sales targets, and enhance customer satisfaction.
• Tracked and analyzed sales performance and market trends to improve product selection and merchandising.
• Provided leadership and training to staff, fostering a motivated and productive team environment.
• Ensured compliance with company policies, safety regulations, and local laws for smooth operations.
Certified Emergency Medical Technician (EMT)
• Achieved EMT certification in January 2025, demonstrating expertise in emergency medical care, patient assessment, and life-saving procedures.
• Completed 30 hours of clinical experience, including 20 hours in a hospital emergency room and 10 hours on an ambulance, providing hands-on patient care in high-pressure environments.
Certified Emergency Medical Technician (EMT)
• Achieved EMT certification in January 2025, demonstrating expertise in emergency medical care, patient assessment, and life-saving procedures.
• Completed 30 hours of clinical experience, including 20 hours in a hospital emergency room and 10 hours on an ambulance, providing hands-on patient care in high-pressure environments.