Elna Langdon
Malone,NY
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proactive and versatile with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dialysis Clinic Manager
Innovative Renal
Malone , NY
05.2022 - Current
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Ensured that patient care standards were met by providing training and guidance to healthcare professionals.
- Developed policies and procedures for the clinic to ensure quality service delivery.
- Monitored clinic activities, such as billing, coding, and medical records maintenance.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- Provided oversight of financial management of the clinic, including budgeting and forecasting.
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
- Performed regular audits of patient charts to ensure accuracy of information recorded in medical records system.
- Oversaw recruitment of new personnel for the clinic, conducting interviews and making hiring decisions.
- Maintained effective communication with patients regarding their treatments, medications, follow-up visits.
- Analyzed data from various sources to identify areas for improvement in patient satisfaction.
- Coordinated with external vendors and suppliers to procure needed equipment or supplies at competitive prices.
- Maintained a safe and clean environment in compliance with health and safety standards.
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
- Facilitated continuing education and professional development opportunities for staff.
- Ensured clinic compliance with federal, state, and local healthcare regulations.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Hemodialysis Registered Nurse
Alice Hyde Medical Center
Malone, NY
02.2011 - 05.2022
- Trained and mentored new RNs on best practices, facility policies and standards of care.
- Coordinated with healthcare team including providers, dietician, and social worker to establish, enact and evaluate patient care plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Assessed patient conditions, and promptly updated physicians with observations and concerns.
- Administered oral, IV and intra-muscular medications/ immunizations and monitored patient reactions.
- Monitored patient status during dialysis treatment and reported any changes to provider
- Implemented dialysis related medication changes according to protocol with physician order.
- Performed dialysis access care according to facility protocol and communicated any identified issues with vascular surgeon.
- Delegated tasks to direct patient care team including LPN's and CHT's
- Provided patient education in regards to their dialysis care and diet regimen.
Charge Nurse
Alice Hyde Long Term Care Facility
Malone, NY
07.2006 - 02.2011
- Was in charge position of a 75 bed long term care facility with short term rehab wing.
- Cared for patients recovering from Orthopedic and various surgical procedures and provided personalized daily assistance.
- Implemented all therapies, including IV infusions, blood administration and wound Care according to physician order.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Worked with physical therapy team to facilitate patient discharge after short term rehab.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Education
Associate of Science - Nursing
North Country Community College
Saranac Lake, NY05.2006
Skills
- Decision Making
- Infection Control Procedures
- Student Precepting
- Patient Examination
- Creative Problem Solving
- Critical Thinking
- Compassionate and Caring
- First Aid
- Immunizations and Vaccinations
- Medication Administration
- Medical Recordkeeping
- Accurate Documentation
- Diagnostic Test Ordering
- Blood Draw and Sample Collection
- Delegation and Motivation
- Education and training
- CPR certified
- Revenue management
- Training and mentoring
- Record Management
- Establish policies
- Patient satisfaction
- Conflict Resolution
- Patient education and counseling
- Team building
- Human Resources
- Multitasking Abilities
- Medical Coding
- Facility Management
- Scheduling
Certification
- Licensed registered nurse with the New York State Board of Nursing.
- Current CPR certification.
Timeline
Dialysis Clinic Manager
Innovative Renal
05.2022 - Current
Hemodialysis Registered Nurse
Alice Hyde Medical Center
02.2011 - 05.2022
Charge Nurse
Alice Hyde Long Term Care Facility
07.2006 - 02.2011
Associate of Science - Nursing
North Country Community College
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