Elnur Ismayilov
Server/Bartender
Elgin,TX
Summary
Experienced and customer-focused Server/Bartender with extensive background in hotel hospitality. Adept at delivering exceptional guest experiences in upscale hotel settings, handling high-volume service with efficiency, and ensuring customer satisfaction. Skilled in mixology, menu knowledge, and team collaboration to maintain a high standard of service.
Overview
2
2
years of professional experience
16
16
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Server/Bartender
Russian House of Austin
Austin, TX
04.2020 - 05.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Hotel Server/Bartender
Sheraton Nashua
Nashua, NH
08.2019 - 02.2020
- Provided upscale dining and bar service to hotel guests, ensuring a seamless and luxurious experience.
- Mixed and served a variety of cocktails and beverages while maintaining hotel standards.
- Assisted guests with menu selections, dietary restrictions, and special requests.
- Managed bar inventory, restocked supplies, and ensured proper sanitation.
- Collaborated with hotel management and kitchen staff to execute banquet and event services.
Education
Bachelor of Arts - Political Science And Government
The Academy of Public Administration
Baku, Azerbaijan 09.2009 - 07.2025
Skills
- Exceptional customer service and hospitality skills
- Extensive knowledge of fine dining and cocktail preparation
- Ability to multitask and manage large volumes of guests in a hotel setting
- Proficient in POS systems (Opera, MICROS, Aloha, Toast)
- Strong cash handling and financial transaction accuracy
- Expert in food safety, health regulations, and responsible alcohol service
- Upselling and personalized service to enhance guest satisfaction
Certification
Food Handler
Timeline
Server/Bartender
Russian House of Austin
04.2020 - 05.2021
Hotel Server/Bartender
Sheraton Nashua
08.2019 - 02.2020
Bachelor of Arts - Political Science And Government
The Academy of Public Administration
09.2009 - 07.2025