Elohor Jennifer Oghens-Ogedegbe
Sachse
Summary
Result-oriented and dynamic banking professional with an extensive background spanning over two decades in leadership, business development, and team management within the financial services sector. Possesses a well-established track record of spearheading strategic initiatives, optimizing operational processes, and fostering exceptional customer experiences.
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Overview
23
23
years of professional experience
Work History
Senior Manager/Branch Head (Business Development)
Zenith Bank Plc
01.2019 - 12.2024
- Project Brief: This role involved leading and guiding a diverse team, optimizing operational processes, and delivering outstanding customer experiences. As part of the management team, I accomplished the following:
- Drove a remarkable productivity surge of more than 100% by fostering cohesive relationships among team members.
- Elevated branch profitability from $566,000 USD to over $1.5 million USD, achieving unprecedented financial milestones.
- Revitalized the Customer Care Unit by instilling a collective commitment to prioritize customer satisfaction throughout the branch.
- Attained an unprecedented pinnacle of branch profitability, marked by consistent growth and exceptional financial performance.
- Orchestrated an extraordinary upsurge in profitability exceeding 100%, with an ongoing trajectory of improvement.
- Transformed the branch's portfolio, substantially elevating it from approximately $7.4 million USD to nearly $17 million USD, bolstering its financial strength and diversification.
- Championed significant team expansion, orchestrating the growth of staff numbers from 30 to over 50 individuals, effectively bolstering the branch's capabilities.
- Elevated deposit levels for the branch from $3 million USD to an impressive sum exceeding $9.5 million USD, reflecting an outstanding capacity for driving financial growth.
Manager/Branch Head (Business Development)
Zenith Bank Plc
02.2011 - 01.2019
- Project Brief: This role involved overseeing all aspects of the branch's performance, growth, and staff management across multiple branches. As a member of the management team, I accomplished the following:
- Enhanced the branch's portfolio by driving growth from $1.3 million USD to exceeding $5 million USD during my tenure.
- Elevated branch profitability substantially, from $30,000 USD to over $88,000 USD.
- Attained the highest recorded profit in the branch's history under my adept supervision.
- Skillfully cultivated and nurtured strong inter-staff relationships, fostering a harmonious and collaborative work environment.
- Transformed a previously unprofitable branch into a break-even position within the first two months of resumption.
- Demonstrated adeptness in maintaining consistent profitability, fostering financial stability through well-informed decision-making and strategic maneuvers.
- Pioneered successful marketing initiatives resulting in a remarkable 50% increase in earnings.
- Formulated, directed, and executed comprehensive market strategies tailored to distinct market segments, driving substantial sales growth for the bank's diverse product offerings.
- Leveraged extensive product expertise and adept relationship management to stimulate deposits, thereby achieving targeted profitability benchmarks.
- Conducted thorough market segmentation analyses and gathered market intelligence to strategically position the bank for optimal market penetration.
Marketing Head-Retail/Consumer Banking
Zenith Bank Plc
05.2004 - 01.2011
- Project Brief: This role involved leading and strategically managing a business unit within the organization, ensuring its profitability and successful contribution to the overall branch goals. Collaborating closely with the Business Manager in achieving targets and driving the success of the designated business segment. As a member of the management team, I accomplished the following:
- Led the profitable operations of a designated business segment, aligning with the overall objectives of the branch and the broader business strategy.
- Worked closely with the Business Manager to provide crucial support in achieving established targets and enhancing the branch's overall profitability.
- Conducted thorough credit analysis and managed client relationships, ensuring prudent risk assessment and fostering long-term partnerships.
- Drove the generation of deposit liabilities through innovative approaches, strategic marketing, and effective relationship building with customers.
- Spearheaded the establishment of Letters of Credit, managed import finance facilities, and facilitated equipment and consumer lease packaging, contributing to a comprehensive suite of financial services.
- Collaborated with cross-functional teams to identify market trends, customer needs, and new opportunities for product development, enhancing the company's competitive edge.
- Ensured seamless service delivery by consistently meeting customer needs, addressing concerns, and resolving issues professionally and promptly.
- Devised and implemented strategies to win new business and develop existing accounts, contributing to increased market share and revenue growth.
Training Officer
Standard Trust Bank
09.2001 - 06.2001
- Project Brief: This role involved designing, developing, and delivering effective training programs to enhance the skills, knowledge, and performance of bank employees. This role necessitated close cooperation with diverse departments to discern training requisites, the development of captivating training content, the facilitation of training modules, and the assessment of training program success. As an integral part of the management cadre, I achieved the subsequent milestones:
- Developed and delivered orientation programs for new employees to familiarize them with the bank's policies, procedures, and culture.
- Developed assessment tools and methods to evaluate the effectiveness of training programs.
- Collaborated with department heads and senior management to identify training needs and goals across various job roles within the bank.
- Generated reports and summaries on training activities and outcomes for management.
Education
Master’s in Business Administration -
Business School Netherlands
01.2022
Master’s in Business Administration - undefined
Entrepreneurship-Institute for Transformative Thoughts and Learning Doctoral Research Center and University (ITTL-DRC Arizona USA)
01.2012
B.Sc. - Accounting
University of Nigeria
01.1999
Skills
- Leadership
- Strategic Planning
- Financial Management
- Customer Relationship Management
- Team Expansion and Growth
- Operational Optimization
- Project Management
- Strategic Initiatives
LANGUAGES
English (Advanced Proficiency)
Urhobo (Native)
Timeline
Senior Manager/Branch Head (Business Development)
Zenith Bank Plc
01.2019 - 12.2024
Manager/Branch Head (Business Development)
Zenith Bank Plc
02.2011 - 01.2019
Marketing Head-Retail/Consumer Banking
Zenith Bank Plc
05.2004 - 01.2011
Training Officer
Standard Trust Bank
09.2001 - 06.2001
Master’s in Business Administration - undefined
Entrepreneurship-Institute for Transformative Thoughts and Learning Doctoral Research Center and University (ITTL-DRC Arizona USA)
B.Sc. - Accounting
University of Nigeria
Master’s in Business Administration -
Business School Netherlands