Seeking to attain full time employment as a Customer Service Representative where to apply all my previous work experience, skills, and knowledge.
Overview
5
5
years of professional experience
Work History
Medical Office Specialist
Ashley Pediatrics
01.2024 - Current
Answer telephones and direct calls to appropriate staff
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
Complete insurance or other claim forms
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
Transmit correspondence or medical records by mail, e-mail, or fax.
Manager
Whataburger
01.2019 - 09.2023
Supervise/responsible for 52 employees
Kept records required by government agencies regarding sanitation or food subsidies
Investigate and resolve complaints regarding food quality, service, or accommodations
Maintained food and equipment inventories, and keep inventory records
Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
Scheduled and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation.
Education
High School Diploma -
Sharyland Pioneer
Mission, TX
Skills
Leadership
Kitchen Management
Communication
Culinary arts
Customer service
Detail-oriented
Kitchen equipment
Organizational skills
Schedule kitchen
Staff shifts
Cleanliness
Conflict management
Creating menus
Food preparation Quality standards
References
ELOISA Fernandez, 5113 N TAYLOR RD APT 7, MISSION, TX, 78573, (956) 271-3614, eloisao80@gmail.com