Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Eloisa Garibay

Yuma,AZ

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

4
4
years of professional experience

Work History

Internet Sales

Horne Nissan Yuma
08.2024 - Current
  • Participated in ongoing professional development activities to stay current on industry news, competitor insights, and technology advancements related to internet sales.
  • Increased Internet sales by implementing effective marketing strategies and coordinating online promotions.
  • Mentored new team members on best practices for internet sales, contributing to overall team success and fostering a collaborative work environment.
  • Ensured seamless communication between the Internet Sales team members in achieving target goals monthly basis.

Customer Service Representative

State Farm
07.2023 - Current
  • Customer service
  • Help with quotes
  • Filing

Supervisor

CAD Transportation
02.2023 - 07.2023
  • Reviewed reports from subordinate staff members before submitting them to senior management
  • Analyzed financial data related to departmental budgeting activities on a regular basis
  • Directed and supervised team of 15 employees in daily operations

Customer Care Representative

Farmers Insurance Agency
01.2021 - 02.2023
  • Assisted customers with quotes, answered calls and filing

Education

High School Diploma -

Cibola High School
Yuma, AZ
05.2004

Skills

  • Paperwork Processing
  • Appointment Scheduling
  • Inbound and Outbound Calling
  • Conflict Resolution
  • Document Control
  • Scheduling
  • Active Listening
  • Customer Relations
  • Credit Card Payment Processing
  • Customer Service
  • Filing
  • Data Collection
  • Bilingual (Spanish)

Languages

Spanish
Native or Bilingual

Timeline

Internet Sales

Horne Nissan Yuma
08.2024 - Current

Customer Service Representative

State Farm
07.2023 - Current

Supervisor

CAD Transportation
02.2023 - 07.2023

Customer Care Representative

Farmers Insurance Agency
01.2021 - 02.2023

High School Diploma -

Cibola High School

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Eloisa Garibay