Eloisa Garibay
Yuma,AZ
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Internet Sales
Horne Nissan Yuma
08.2024 - Current
- Participated in ongoing professional development activities to stay current on industry news, competitor insights, and technology advancements related to internet sales.
- Increased Internet sales by implementing effective marketing strategies and coordinating online promotions.
- Mentored new team members on best practices for internet sales, contributing to overall team success and fostering a collaborative work environment.
- Ensured seamless communication between the Internet Sales team members in achieving target goals monthly basis.
Customer Service Representative
State Farm
07.2023 - Current
- Customer service
- Help with quotes
- Filing
Supervisor
CAD Transportation
02.2023 - 07.2023
- Reviewed reports from subordinate staff members before submitting them to senior management
- Analyzed financial data related to departmental budgeting activities on a regular basis
- Directed and supervised team of 15 employees in daily operations
Customer Care Representative
Farmers Insurance Agency
01.2021 - 02.2023
- Assisted customers with quotes, answered calls and filing
Education
High School Diploma -
Cibola High School
Yuma, AZ05.2004
Skills
- Paperwork Processing
- Appointment Scheduling
- Inbound and Outbound Calling
- Conflict Resolution
- Document Control
- Scheduling
- Active Listening
- Customer Relations
- Credit Card Payment Processing
- Customer Service
- Filing
- Data Collection
- Bilingual (Spanish)
Languages
Spanish
Native or Bilingual
Timeline
Internet Sales
Horne Nissan Yuma
08.2024 - Current
Customer Service Representative
State Farm
07.2023 - Current
Supervisor
CAD Transportation
02.2023 - 07.2023
Customer Care Representative
Farmers Insurance Agency
01.2021 - 02.2023
High School Diploma -
Cibola High School
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