Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eloisa Martinez

El Paso,TX

Summary

Accomplished Claims Adjuster with a proven track record at Sentry, adept in claims investigation and critical thinking. Excelled in minimizing financial risks and exceeding sales targets at TTEC through strong negotiation and insurance sales skills. Fluent in Spanish, ensuring comprehensive client communication and service.

Overview

5
5
years of professional experience

Work History

Claims Adjuster

Sentry
01.2023 - Current
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
  • Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.

Claims Adjuster

Fred Loya Insurance Company
10.2021 - 12.2022
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Examined claims forms and other records to determine insurance coverage.
  • Verified insurance claims and determined fair amount for settlement.
  • Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.

Insurance Sales Agent

TTEC
04.2020 - 06.2021
  • Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Contributed to agency success by consistently meeting or exceeding monthly sales targets.
  • Generated quotes and proposals for clients to match individual needs.
  • Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.

Education

Bachelor of Science - Social Work

University of Phoenix
Santa Teresa, NM

Skills

  • Critical thinking
  • Insurance sales
  • Claims investigation
  • Product knowledge
  • Strong negotiation
  • Claims processing
  • Licensed Adjuster
  • Xactimate Knowledge

Languages

Spanish
Professional Working

Timeline

Claims Adjuster

Sentry
01.2023 - Current

Claims Adjuster

Fred Loya Insurance Company
10.2021 - 12.2022

Insurance Sales Agent

TTEC
04.2020 - 06.2021

Bachelor of Science - Social Work

University of Phoenix

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Eloisa Martinez