Successful pharmacy technician bringing several years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Giant Pharmacy
Levittown, PA
12.2017 - Current
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Managed filing of prescriptions, both electronically and manually.
Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
Assisted in training new employees on pharmacy procedures.
Enhanced pharmacy efficiency by developing and implementing organizational systems.
Server
Cracker Barrell Old Country Store
Trevose, PA
10.2015 - 03.2020
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Followed health safety guidelines when preparing and serving food products.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Customer Service Representative/Cashier
Giant Food Stores
Levittown, PA
08.2017 - 09.2018
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.