Eloise Quinlan
Fort Lauderdale,FL
Summary
Distinguished in the hospitality sector, I excelled at Funky Buddha Brewery by enhancing order accuracy and guest satisfaction. My expertise in food presentation and strong work ethic, coupled with exceptional customer service skills, led to significant improvements in dining experiences. Trained peers, ensuring adherence to cleanliness standards and effective problem-solving.
Professional with strong background in hospitality and service management. Known for improving workflow and team coordination to ensure timely and accurate service. Reliable and adaptable, consistently meets changing demands and maintains high standards. Skilled in communication and team leadership.
Experienced with fast-paced food service environments and team coordination. Uses effective communication and time management to ensure seamless service. Knowledge of maintaining high standards and customer satisfaction through collaborative efforts.
Overview
4
4
years of professional experience
Work History
Head Food Runner
Funky Buddha Brewery
11.2023 - 08.2024
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
- Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
Hostess/Head Food Runner
Tarpon River Brewing
07.2020 - 11.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
- Collaborated with servers to anticipate guest needs, providing prompt assistance and creating a seamless dining experience.
Education
No Degree - Counseling Psychology
University of Central Florida
Orlando, FL05-2028
High School Diploma -
Fort Lauderdale High School
Fort Lauderdale, FL06-2024
Skills
- Cleanliness standards
- Food presentation
- Order accuracy
- Table setting
- Server assistance
- Strong work ethic
- Quick learner
- Customer service
- Problem-solving
Timeline
Head Food Runner
Funky Buddha Brewery
11.2023 - 08.2024
Hostess/Head Food Runner
Tarpon River Brewing
07.2020 - 11.2023
No Degree - Counseling Psychology
University of Central Florida
High School Diploma -
Fort Lauderdale High School
Similar Profiles
ASHLEY HOLMESASHLEY HOLMES
Beertender at Funky Buddha BreweryBeertender at Funky Buddha Brewery
Alex BlountAlex Blount
Taproom Manager at Funky Buddha BreweryTaproom Manager at Funky Buddha Brewery
Beka VasilikiBeka Vasiliki
E-Commerce Specialist at Funky BuddhaE-Commerce Specialist at Funky Buddha