Dynamic sales associate with expertise in customer service and conflict resolution. Proven ability to enhance customer satisfaction and train new staff to optimize team performance.
Overview
4
4
years of professional experience
Work History
Sales Associate
Good Wash
Fredericksburg, Virginia
02.2024 - Current
Executed sales transactions and consistently ranked in the top 2% of the company-wide sales team.
Trained new staff on product knowledge and company policies.
Addressed customer complaints professionally to enhance satisfaction.
Maintained store cleanliness, ensuring immaculate floors, windows, and displays.
Restaurant Hostess
Fawn Lake Country Club
Spotsylvania, Virginia
10.2022 - 02.2024
Greeted guests warmly upon arrival, fostering a welcoming atmosphere.
Coordinated seating arrangements to enhance dining flow and comfort.
Assisted servers by clearly communicating special requests and dietary restrictions.
Provided menus and information on daily specials promptly to guests.
Answered phone inquiries for scheduling reservations, confirming bookings, and recording takeout orders.
Retail Sales Associate
Hollister.Co
Fredericksburg, Virginia
07.2022 - 01.2023
Facilitated customer selection of merchandise and delivered comprehensive product knowledge.
Organized displays and restocked inventory to maintain optimal store presentation.
Engaged customers to create a welcoming and enjoyable shopping environment.
Resolved customer inquiries and addressed issues with professionalism and efficiency.