Efficient Preload Operations Supervisor with a strong track record of maintaining high productivity and completing tasks with precision. Skilled in logistics management, workflow optimization, and team leadership. Demonstrates strong communication, problem-solving, and adaptability to ensure smooth operations and effective coordination across teams.
Overview
10
10
years of professional experience
Work History
Preload Operations Supervisor
UPS
Clearwater, FL
10.2024 - Current
Oversees efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Conducts regular training sessions for package handlers and clerks on proper operating procedures for loading and unloading packages.
Collaborates with management team on implementing new initiatives or process improvements related to preload operations.
Develops strategies to improve workflow processes for increased efficiency.
Adheres to all company policies and procedures related to preload operations functions.
Evaluates employee performance on a regular basis and provides feedback as needed.Oversees efficient loading and unloading of trucks and trailers to meet tight daily schedules.
Maintains accurate records of employee timesheets and attendance logs.
Schedules regular maintenance checks on equipment used in preload operations.
Ramp Agent
Quantem Aviation Services
Tampa , FL
03.2024 - 04.2026
Sorted and loaded packages for outgoing air cargo, contributing to timely departures and operational efficiency.
Safely handled and loaded cargo containers using six siding and T-stacking methods.
Managed handling and loading of hazmat materials and dry ice in compliance with safety standards.
Demonstrated capacity to lift 50 lbs or more, ensuring physical readiness for all tasks.
Utilized scanners to track parcel information upon receipt and condition.
Collaborated with leadership to identify and resolve operational issues, enhancing workflow and team effectiveness.
Trained new hires on processes and procedures to ensure compliance.
Served as primary liaison for daily smalls sorting operations, facilitating effective communication and coordination among team members.
Enterprise Order Fulfillment Specialist
Charter Communications, Spectrum
Tampa, FL
09.2016 - 10.2023
Executed order fulfillment activities with integrity, consistently adhering to departmental processes and guidelines.
Processed purchase orders to swiftly resolve issues and ensure seamless operational flow.
Ensured compliance with productivity standards for accurate and timely order fulfillment.
Executed timely entry of client information and administration for purchase orders related to upgrades, downgrades, and disconnects for complex coaxial and fiber accounts.
Demonstrated strong organizational and prioritization skills while collaborating with vendors and internal teams.
Collaborated with enterprise order fulfillment manager to align on goals, deadlines, and project initiatives.
Conducted quality checks on service installation and construction contracts by cross-referencing multiple databases.
Addressed client billing concerns, clarifying invoices, pro-rates, rate adjustments, and collections to enhance customer satisfaction.