Elon Braxton
Fulton,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Shift Leader
Sonic Drive-In
Fulton , MS
02.2023 - Current
- Maintained an organized work environment by delegating tasks to staff as needed.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in training new employees on shift operations.
- Monitored employee performance and provided feedback for improvement.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Adhered to all health code regulations while preparing food items for customers.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
Education
High School Diploma -
Itawamba Agricultural High School
Fulton, MS05-2022
Associate of Arts - Children's and Adolescent Psychology
Itawamba Community College
Fulton, MSSkills
- Operations Support
- Customer Service Management
- Sales expertise
- Creative Problem-Solving
- Conflict Resolution
- Staff Development
- Training Assistance
- POS System Operation
- Operations Management
- Team Leadership
- Cash Handling
- Problem-Solving
- Drawer Assignments
- Staff Training and Development
- Multitasking
- Active Listening
- Decision-Making
Accomplishments
- ACT WorkKeys - Silver
References
References available upon request.
Timeline
Shift Leader
Sonic Drive-In
02.2023 - Current
High School Diploma -
Itawamba Agricultural High School
Associate of Arts - Children's and Adolescent Psychology
Itawamba Community College
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